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City Services

Look into the different services that keep the City running. Report non-emergency problems or make a request online using Report a Problem or download our Service Request App for your smartphone.

You can also reach us by phone at 604-591-4152 for inquiries and emergency issues like missing stop signs and broken water mains. For a broken traffic signal or streetlight call 604-591-4338.

Dogs playing in a dog park


Learn your pet-owner responsibilities and about animals in Surrey.

Quattro building.

Building & Construction

Find information on permits, building, electrical & plumbing in Surrey.

Workers at computers inside their cubicles.

Bylaw & Licensing Forms

Find Business License, Dog License, Noise Extension, Zoning and other bylaw and licensing forms.

Rockery and area inside Sunnyside Lawn Cemetery.

Cemetery Services

Learn about Surrey's cemeteries and the services available to your friends and family.

small creek in Surrey park


Learn about drainage in Surrey, including flooding, soil and erosion issues and what you can do to maintain drainage around your property.

Surrey residential neighbourhood.

Engineering Customer Services

Learn about the services that our Engineering department provides.

two City Centre towers under construction

Engineering Infrastructure

Learn your City's 10-Year Servicing Plan and discover engineering projects in your community.

Collage with Surrey firefighter, RCMP officer, posing with children.

Fire, Police & Emergency Services

Access emergency & protective services in the City, made up of the Fire Service and the Surrey RCMP.

Row of houses in a Fleetwood development.

Land Use & Development

Learn about the roles, process, plans and access services for developing land in Surrey.

Man using MySurrey Portal on an iPad.

Online Services

Access the new MySurrey Portal to do all of your City of Surrey online services from one place.

Street parking in Cloverdale


Learn about residential and truck parking, pay parking stations, paying tickets online, and more.

Line up at the Property & Payment services counter at City Hall.

Property & Payment Services

Learn your property tax and utility due dates in Surrey, and find out about the Home Owner Grant.

Sewer manhole cover.

Sanitary Sewer

Information about the City of Surrey's Sanitary Sewer System


Surrey Libraries

Visit us at a branch or search online to find articles, ebooks, stories, program information & more.

A person walking, another cycling, and a bus travelling on a Surrey road.


Discover your transportation options across the City of Surrey.

Two Surrey waste carts at curbside.

Waste Collection Services

Get access to waste collection schedules, report a collection problem and reduce waste.

Pictures of the Capilano Resevoir


Learn how we provide safe and clean drinking water to Surrey residents.

Related Content

Report a Problem or Submit a Request

Report streetlight outages, waste collection issues, make a noise complaint or request road maintenance.

Property Use

Property use issues impact living conditions for residents, businesses, and visitors to the City of Surrey.