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City Services

Report non-emergency problems or make a request online using Report a Problem or download our Service Request App for your smartphone.

You can also reach us by phone at 604-591-4152 for inquiries and emergency issues like missing stop signs and broken water mains. For a broken traffic signal or streetlight call 604-591-4338.

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Animal Services

Learn the responsibilities of Surrey Animal Control Officers and animal owners, and find out how to get a dog licence.

Quattro building.

Building & Construction

Access information on building, electrical and plumbing in Surrey.

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By-law & Licensing Forms

Find Business License, Dog License, Noise Extension, Zoning Inquiry and other by-law and licensing forms.

Rockery and area inside Sunnyside Lawn Cemetery.

Cemetery Services

See the locations of Surrey's cemeteries, and learn the services available to your friends and family.

Surrey residential neighbourhood.

Engineering Customer Services

Learn about the services that our Engineering department provides.

two City Centre towers under construction

Engineering Infrastructure

Learn your City's 10-Year Servicing Plan and discover engineering projects in your community.

Collage with Surrey firefighter, RCMP officer, posing with children.

Fire, Police & Emergency Services

Access emergency and protective services in the City of Surrey, made up of the Surrey Fire Service and the Surrey RCMP.

Row of houses in a Fleetwood development.

Land Development

Learn about the roles, process, plans and access services for developing land in Surrey.

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Online Services

Access the new MySurrey Portal, now in BETA, to do all of your City of Surrey online services from one place.

Cars parked along a residential street in Surrey.


Learn about parking restrictions, residential and truck parking, loading zones, pay parking stations, or pay your parking ticket online.

A single-family residential home in Surrey.

Property & Payment Services

Learn your property tax and utility due dates in Surrey, and find out about the Home Owner Grant.


Surrey Libraries

Surrey Libraries open doors to lifelong learning, information and ideas. Visit one of 9 branches or search online to find articles, ebooks, [...]

A person walking, another cycling, and a bus travelling on a Surrey road.


Discover your transportation options across the City of Surrey.

Water irrigation in a herb garden.


Learn about the utilities services Surrey provides, including drainage, sanitary sewer, drinking water and energy.

Two Surrey waste carts at curbside.

Waste Collection Services

Get access to waste collection schedules, report a collection problem or get tips on reducing your waste in Surrey.

Pedestrian signals

Report a Problem or Submit a Request

Report streetlight outages, waste collection issues, make a noise complaint or request road maintenance.

Surrey residential neighbourhood.

Property Use

Property use issues impact living conditions for residents, businesses, and visitors to the City of Surrey.