City of Surrey - the official
site  
Home Site Map Contact Careers Search
 
    
On-line Services
Pay & Purchase
Catalogues & Databases
Claim Your Home Owner Grant On-line
Maps
On-line Service Request
Surveys



Report a Problem or Submit a Request for Service

Animal Control604-597-5655
Damaged or Missing Traffic Signs and Pavement Marking Maintenance Issues 604-591-4152* 
Garbage and Recycling (e.g. Missed Pick-up) (8:00am - 4:00pm M-F)604-590-7289
Graffiti604-591-4291
Parking, Unsightly Property, and Noise Complaints604-591-4370
Park Maintenance 604-501-5050* 
Street-tree & Forested Park Tree Issues604-501-5050* 
Street / Sidewalk Repair (e.g. Potholes)604-591-4152*
Traffic Calming Requests 604-591-4580 
Traffic Signals, Signs, and Street Light Requests 604-591-4338 
Transportation Planning Inquiries (e.g. Roads/Sidewalk/Cycling)604-591-4853
Water/Sewer/Drainage Maintenance Issues (e.g. Sewer Backup / Overflow)604-591-4152*
* this number automatically call forwards after hours, weekends and stat holidays

Do you want to report a non-emergency problem such as a missed garbage pick-up, or a burnt out street light, or a park maintenance issue, or possibly a noise complaint? You can call us by using the numbers provided to the right between 8:30 - 4:30 Mon - Fri or use the form below to let us know.

For emergencies during business hours (8:30-4:30 M-F) such as traffic signal malfunctions and waterworks use the contact numbers shown to the right. After normal business hours, weekends, and statutory holidays call (604) 591-4152.

Information marked with an asterisk (* ) on the form are required.

Your Contact Information

Name: *
Phone: *
Phone 2:
Email: *
Address: *

Your Request Information

Type:
Problem Description: *
 
Problem Location: *