LOWER FRASER FLOOD ACTIVATION LEVELS

Phase	Dyke Protected Areas*	Areas outside of dykes*
Phase 1 Begin holding Flood Group meetings Implement City Communications Plan Hand out information to affected residents & businesses Inspection of flood related equipment & structures	Based on definitive MOE forecast	Based on definitive MOE forecast
Phase 2 Begin frequent inspection of dykes Deploy equipment, internal & external Transfer in of key or qualified personnel Cancel leave for qualified flood personnel Emergency personnel working with Engineering on assessment	Mission Gauge 6.0m	Mission Gauge 6.0m
Crews to be on more stringent dyke inspections Daily at Mission 6.5m 24 hour at Mission 7.0m Have assessment records & current reports of dyke conditions Begin placement of stoplogs to close low dyke sections Inform those outside of dykes to expect flooding	Mission Gauge 6.5m & 7.0m	Mission Gauge 6.5m
Phase 3 Evacuation Alert Establish EOC Establish reception centers Final closure of dyke area Evacuation (State of Local Emergency Declaration) Ambulance to set up aid station during evacuation operations Evacuation of all residents in affected areas Transport to reception Center Sweep area for possible victims Begin shutdown of all utilities	Mission Gauge 7.6m for evacuation – MOE river forecast center will provide 4 day alert (Crest at Mission is 8.5m)	Mission Gauge 7.0m for alert 7.3m for evacuation (CNR at 176 overtops when Mission gauge at 7.6m)
Phase 4 Inform all flood fighting personnel of cresting, evacuate Sweep area for victims All utilities to be shutdown Once stable levels, boat operations will commence Assessment of area by Engineering Return or relocation of residents Release of transferred in & volunteer personnel Critique of operation Recovery Plan implementation	Post crest & receding (Crest at Mission is 8.5m)	Post crest & receding (Crest at Mission is 8.5m)

SURREY FRASERRIVER FLOOD ELEVATIONS

 
**Phase 3:  Evacuation Alert will occur for non-dyked areas at the 7.0m water level (Mission Gauge).  Full evacuation (State of Local Emergency Declaration) will commence at the 7.3m water level in non-dyked areas and at the 7.6m water level in the dyked area ( please refer to the map above for dyked versus non-dyked areas ).

 

Flood preparedness and safety information is provided for both residents and businesses residing in the Fraser River Flood Plain.   This information provided in the links will help prepare you prior to a potential flood and to advise you of the actions you should take if water levels rise in your area during a flood event.  We recommend that you to read through the information thoroughly to ensure the safety of your family & employees and to minimize flood damage to your property or business in the event of a flood. 

Please click on the category that pertains to you for detailed information on the City's Prepardenss Phases, Self Help Guide and Emergency Contact Information. 

Residents

Business

For Translated Flood Preparedness Information please click on the below links

(punjabi and chinese) :

http://www.pep.gov.bc.ca/floods/preparedness.html

http://www.pep.gov.bc.ca/Community/tool_kit.html

We have listed all of the emergency contact information that you may need during a flood event.  Should you require any assistance or more information please contact the appropriate numbers provided.  Please click here for information/emergency contact numbers .

Important Tools & Tips During Flood

Prepare Yourself: Preparation for a flood will be your greatest defense.  We want to ensure safety and well being, so please follow instructions carefully on this website.

Listen For Instructions: We will ensure to keep you informed and updated of all flood precaution warnings as they occur.  Instructions will be provided via television, radio, newspaper and Surrey's website as well as door-to-door visits by flood operations personnel if necessary.

Leave The Area Immediately When You Are Instructed To Do So: Make arrangements to stay with friends or family away from the affected areas.  If this is not possible, please refer to the "Emergency Social Services Flood Plan " section of this website.  For businesses provide your employees with an evacuation plan and make sure that employees are kept informed of the situation at all times.

Don't Try To Be A Hero: Leave when you're asked to leave.  Our emergency response teams are well enough equipped to deal with a flood situation.  Ignoring an evacuation warning could jeopardize the safety of your family or employees or those people who might eventually have to come to your rescue.

What Services Are Available After The Flood?

Provincial Disaster Financial Assistance (DFA) may be available for individuals, families and small business when insurance is not available.

This is available through an application process through the Provincial Emergency Plan.  For more information, please refer to their website at www.pep.bc.ca and review PEP’s Financial Assistance for Emergency Response and Recovery Costs.

Assistance through the Red Cross may be available through their Financial Assistance Program through their appeal to raise donations.   This is dependent on the good will of the participants.

A Recovery Agency list will be available that will contain a list of various community agencies and support services that you can contact which help families in need.

Important Notice Regarding Insurance

Flood damage is often a peril not covered by your homeowner’s insurance policy.  In addition, insurance can't replace your photos and other memory keepsakes.  You may wish to consult your insurance broker regarding your coverage and take proactive steps in relocating precious items out of a flood area for safeguarding.