Surrey Fire Service General Information

This page provides additional information related to your employment with the City of Surrey.

Member Family Assistance Program and Employee Family Assistance Program

To support the health and well-being of our employees, the Surrey Fire Service, in partnership with IAFF 1271 offers the Member Family Assistance Program (MFAP). Additionally, the City of Surrey, in partnership with CUPE 402 and IAFF, offers an Employee and Family Assistance Program (EFAP) designed to provide employees and their eligible family members with confidential professional assistance to address a wide range of personal, family and work-related concerns.

Language Services

As part of our commitment to promoting access and full participation by all residents and businesses, employees who speak a second language (if not more), are encouraged to become a volunteer translator with the City of Surrey’s Interpretative Language Skills Team (ILST).

As a volunteer, you may occasionally be asked to offer your interpretation services in order to help a colleague better communicate with a resident in another language. Your involvement supports greater accessibility and adaptability of City services to all our residents.

To register as a volunteer translator, contact the Human Resources Department at 604-591-4660 or email humanresources@surrey.ca.

Paperless Processes

To support the City of Surrey’s sustainability goals, your bi-weekly pay advice and your annual T4 income tax forms are provided electronically.

Public Employee Directory

As part of our commitment to serve our community with transparency, you should be aware that your name, position and business contact information (telephone number and email address) may be published on our www.surrey.ca.

Sustainability Charter 2.0

Surrey's Sustainability Charter 2.0 is our ambitious 40-year vision for sustainability in Surrey: to become a thriving, green, inclusive city. The Charter guides all City decisions, and outlines what we want for our community as a whole.

Read through the complete Surrey Sustainability Charter 2.0 to learn more about the goals and desired outcomes for the City and our partners, as well as the strategic directions for focused action over the shorter term.

Wellness Memberships

The City of Surrey Employee Wellness program offers yearly (January to December) subsidized memberships to employees to encourage physical activity and promote healthy lifestyle choices.

For more information about the program, including membership fees, contact the Employee Wellness Coordinator at eecoordinator@surrey.ca.

YMCA Child Care Centre at City Hall

The City of Surrey provides access to child care services for employees' children in partnership with the YMCA.

For more information, contact the YMCA Child Care Centre at Surrey City Hall at surreynewcityhallcc@vanymca.org or 604-588-6301.