Google Translate
Translation – Explanation and Caution

The electronic translation service on the City of Surrey’s web site is hosted by Google Translate. The quality of the translation may vary in some of the languages offered by Google. The goal of the basic translation is to capture the general intention of the original English material.

Google Translate is a free service and currently offers translation in over 50 languages. Unfortunately, not all the languages spoken in the City of Surrey are translated. Punjabi is one of the languages not currently offered, and to remedy the situation, the City has been in contact with Google and they have committed to making Punjabi available in the future.

The City of Surrey cannot guarantee the quality, accuracy, or completeness of any translated information. Before you act on translated information, the City encourages you to confirm any facts that are important to you and the decisions you make.

The City of Surrey offers interpretation services at all its facilities. If you have a question about the material you read on our web site, we encourage you to stop by a City facilities to discuss it. You can also contact the City at (604) 591-4011 to receive interpretation support.

The City is committed to enhancing the accessibility of its web site to all its citizens, and appreciates any feedback that it receives.

Chinese, Korean, Punjabi, Tagalog, Hindi

Homeowner Responsibilities


There are many things that a homeowner can do around their property to aid the drainage of stormwater or to protect the environment.  Below is a list of a few things to consider.  Should you require more information or suggestions please contact the City at 604-591-4011. 


Steep slopes

It is important as a property owner to realize that the stability of the slope on your property can be affected by a number of factors.  There are several actions that property owners can take to help reduce the risk of slope failures and landslides. Click on the image to the left to learn more.


Flooding prevention

  • Clean your foundation drains so that the rain water collected from your house and property can be directed out to the City storm sewer. These drains are pipes and can become blocked by such things as leaves, pine needles, silt, dirt or roots.
  • Clear gutters & catch basins of leaves, garbage, other debris, or snow. to help prevent flooding in your neighbourhood.
  •  If you have an open ditch along your property, it is important to check that the ditch and culverts are clear to ensure proper drainage of stormwater.
  • If your down pipes from your house are connected to a hole near the house foundation, your down pipes are likely connected to your perimeter drains.  These down pipes take rainfall from your roof gutters to the perimeter drains around your house foundation.  This can cause excessive flow to your foundation drains and result in flooding of your house.  To prevent this, direct your home’s down pipes onto splash pads.  This allows rainfall from your roof to soak into your lawn and garden.

Pollution prevention

  • Ensure that household chemicals are properly stored in a location that will prevent accidental spills that will lead to a catch basin by the road. These catch basins lead into storm sewers which direct waters to local creeks and streams where aquatic life and fish may inhabit. 
  • Wash your vehicle on a pervious surface on your property (such as your lawn or paving stones) so that the soaps and materials that you are washing off your vehicle will not travel down your driveway and into a catch basin.  Alternatively,ility your vehicle to a commerical car washing facility where all the wash water is properly collected.
  • Monitor your vehicle for any fluid leaks, such as oil or antifreeze.  These fluids may wash off the driveway or the roadway during the next storm event and deliver these chemicals into our local waterways.
  • Should you decide to fertilize your lawn or garden be sure to use only the minimum amount required as any excess may wash out of the desired location and be collected in the rain water of the next storm event and delivered into our local waterways.

Mosquito Management

  • Destroy or dispose of containers that collect and hold water (e.g. old tires, buckets, plastic sheeting, etc.)
  • Clean bird baths regularly;
  • Repair leaky plumbing and outside faucets;
  • Clean out leaves and other debris blocking and holding water in roof gutters;
  • Empty your pets' water dishes daily;
  • Water lawns and gardens carefully to prevent water from standing for several days;
  • Empty or cover swimming and wading pools when not in use.