Google Translate
Translation – Explanation and Caution

The electronic translation service on the City of Surrey’s web site is hosted by Google Translate. The quality of the translation may vary in some of the languages offered by Google. The goal of the basic translation is to capture the general intention of the original English material.

Google Translate is a free service and currently offers translation in over 50 languages. Unfortunately, not all the languages spoken in the City of Surrey are translated. Punjabi is one of the languages not currently offered, and to remedy the situation, the City has been in contact with Google and they have committed to making Punjabi available in the future.

The City of Surrey cannot guarantee the quality, accuracy, or completeness of any translated information. Before you act on translated information, the City encourages you to confirm any facts that are important to you and the decisions you make.

The City of Surrey offers interpretation services at all its facilities. If you have a question about the material you read on our web site, we encourage you to stop by a City facilities to discuss it. You can also contact the City at (604) 591-4011 to receive interpretation support.

The City is committed to enhancing the accessibility of its web site to all its citizens, and appreciates any feedback that it receives.

Chinese, Korean, Punjabi, Tagalog, Hindi

Water Pressure

The City of Surrey intends to provide a minimum operating pressure of 28 metres (40 psi) at street level during peak demand periods. This targeted pressure is made possible by the nine pump stations (link to Pump Stations), which supply water to over 80% of Surrey’s residents. Lower elevation areas are serviced by the residual pressure from GVWD transmission mains.

The size and topography of Surrey means it needs of eight pressure zones and roughly 150 pressure reducing stations. The pressure varies according to demand, elevation, distance from the source, and water main size.

The City of Surrey uses a computer hydraulic model to estimate the available water pressure and to retrieve information on upgrades needed to meet minimum pressure requirement as Surrey develops.

What to do if You Experience Too High or Too Low Water Pressure

Water pressure may become too low to have the plumbing fixtures working efficiently. This most often happens in the upper floors of multi-storey buildings located in high elevation areas. Consider installing private booster pumps to maintain suitable pressure.

Properties located at low elevation areas may experience high water pressure. It is important that owners maintain a functional household pressure reducing valve to regulate the water pressure prevent plumbing fixtures, like hot water tanks and pipes, from damage and leaks. Be sure the correctly set and regularly maintain the pressure reducing valve to keep it working properly.

Pump Stations

The City operates nine pump stations to provide adequate pressure to all customers, and for fire protection and fire fighting. Water pump stations are equipped with intrusion alarms, exterior lighting, locks, and fencing to ensure the security of water system.

The pump stations are located in:

  • Whalley (two pump stations)
  • Newton
  • Kennedy
  • Fleetwod
  • Clayton
  • Sunnyside (two pump stations)
  • Grandview.