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MySurrey App

GoSurrey App - resident

The MySurrey App is temporarily unavailable and currently will not work on your mobile device. An updated version will be available shortly.

MySurrey App Temporarily Unavailable

The provider of MySurrey App, Software-As-A-Service, is no longer able to support the MySurrey App. The current version of the app will temporarily not work. The app will also temporaily not be available from the Apple and Google app stores.

We are currently working with another vendor to provide an updated version shortly. Once the updated version is available and you download the update, MySurrey App will be restored to use.

The following City apps will continue to work independent of the MySurrey App:

  • Surrey Request (e.g. Report a Problem)
  • Surrey RCMP app
  • Rethink Waste app
  • Dinesafe Surrey app
  • Surrey Libraries app
  • COSMOS app
  • Building Inspection Request app

If you have any questions please contact Sean Simpson IT Manager at 604-591-4730 or

Thank you for your understanding and patience.