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Report a Problem or Submit a Request

The Report a Problem page and Surrey Request App will be down for maintenance from Friday, Nov. 27 at 5 p.m. to Monday Nov. 30 at 6 a.m. During this time, please call 604-591-4152 for service requests. 

Report a non-emergency problem by submitting your Service Request online by using the graphic below. Download the Surrey Request App to submit your request on your smartphone or tablet.

Report Emergency Issues by calling 604-591-4152. For missing stop signs or broken traffic signals, call 604-591-4338.

New! Track your service request status and see the progress.