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Surrey Mobilization and Resiliency Table (SMART)

Partners for SMART initiative

The Surrey Mobilization and Resiliency Table (SMART) was launched in fall 2015 to address developing community problems before they become police problems or require other emergency services.

“Approximately 60% of the Surrey RCMP’s calls for service deal with social issues such as poverty, substance abuse, homelessness, and mental health.” –Dwayne McDonald, Officer in Charge, Surrey RCMP

Recognizing that the police cannot and should not shoulder the responsibility for the health and safety of a community alone, SMART is made up of professionals from a variety of disciplines including

  • law enforcement
  • corrections
  • housing
  • health
  • social services
  • income assistance, and
  • education.

These agencies work together to mitigate risk before crisis can occur in the lives of individuals and families in Surrey’s City Centre. This in turn speeds up critical access to services and breaks down silos between organizations by encouraging a collaborative approach to public safety.

SMART was modelled after the Hub model which started in Prince Albert, Saskatchewan in 2011 and has since been implemented in 55 communities across Canada. This model has been instrumental in reducing high risk indicators such as child protection cases, violent crimes, and emergency room admissions. SMART is the first Hub to launch in British Columbia.

Spearheaded by the Surrey RCMP, the goals of the SMART program are to:

  • Sustainably reduce and prevent incidents of crime and social disorder;
  • Increase community safety, security and wellness in specific neighbourhoods of the City of Surrey;
  • Build on and sustain collaborative, ongoing partnerships amongst all stakeholders; and
  • Increase capacity building for, and with, City of Surrey neighbourhoods.

How we’ll measure success

  • Increase in participants receiving SMART case management that report improved access to support services
  • Increase in percentage of participants taking positive action up to a one year after intervention
  • Total number of referrals to SMART
  • Total number of referrals for youth (ages 6-15 and 16-24)
  • Increase in ratio of cases referred that are approved for SMART case management
  • Expansion of program reach through implementation of SMART across City locations

SMART Partners

  • BC Housing
  • City of Surrey
  • Fraser Health
  • Lookout Emergency Aid Society
  • Ministry of Children and Family Development
  • Ministry of Justice
  • Ministry of Social Development and Social Innovation
  • Surrey RCMP
  • Surrey School District
  • Private Sector – represented by Kirk Fisher of the Lark Group
  • Business Sector for City Centre – represented by James Stewart, Chair of the Surrey Downtown Business Improvement Association

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