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Accounts Payable

The Accounts Payable section processes invoices and issues payments to suppliers for goods and services purchased by the City. Accounts Payable works with Procurement Services to ensure contracts are in place to coordinate the procurement and payment processing. Invoices are approved by authorized staff after receiving the goods or services ordered.

Invoices with cash discounts for early payment are identified and processed for payment within the terms specified. All other payments are made on a Net 30 day basis. Cheques are run weekly and then mailed.

Overdue Payments

If payments are overdue, suppliers are to contact the employee that requested the goods or services to ensure the invoice was sent to Accounts Payable for payment. Following that, suppliers should contact Accounts Payable at 604-592-7010 with the outstanding invoice number.

Payment Processing Options

In an effort to support sustainability, reduce risk and improve customer service, the City of Surrey has two payment processing options for suppliers: electronic fund transfer (EFT) and electronic invoices.

Electronic Fund Transfer

The electronic fund transfer option will allow suppliers to receive their payments directly into their bank accounts, reducing risk of fraud and improving the timeliness of their payment receipt.

If you are a supplier and would like to receive your payments electronically, please contact us at to request enrollment for direct deposit.

Electronic Invoices

The electronic invoice option will help with faster payment of invoices and help reduce costs and our carbon footprint. Invoices sent by traditional mail will also be accepted.

Preparing your invoice (electronic or hard copy)

To ensure a timely payment, your invoice must include the following information:

  • Supplier's invoice number.
  • Supplier's full remittance details.
  • Full contact name of the City of Surrey Purchase Requestor and their department.
  • Purchase order (PO) number and corresponding PO line number, if applicable.

Submitting your electronic invoice

Send electronic invoices to the City of Surrey to

In order to process your payment, the following submission guidelines must be met:

  • Each invoice must be sent as a separate attachment.
  • Attachment(s) must be in PDF format.
  • PDF attachment(s) must be named: <Company name>_<Invoice Number>.
  • Email(s) must not exceed 2MB.

Download the full invoice instructions for suppliers.

Failure to meet the requirements above may result in payment processing delays or in your payment not being processed.

Contact Us

For invoice or payment questions please call Accounts Payable at 604-592-7010.