Skip navigation

Surrey Mobilization and Resiliency Table (SMART)

Partners for SMART initiative

Service integration that supports public safety and wellbeing comes in a variety of forms ranging from co-location of services and shared resources, to virtual teams. Since 2015, Surrey has been leading an innovative approach to cross agency collaboration via the Surrey Mobilization and Resiliency Table (SMART). The program seeks to address community issues before they become police issues or require other emergency services.

The partners identified below work together to mitigate risk before crises can occur in the lives of individuals and families in Surrey. By linking individuals with critical supports and interventions available in their community, the SMART table works to lower acutely elevated risk among vulnerable individuals and families. The table also breaks down information silos between organizations by encouraging a collaborative approach to public safety.

Recognizing that the police cannot and should not shoulder the responsibility for the health and safety of a community alone, SMART is made up of professionals from a variety of disciplines, including:

  • law enforcement
  • corrections
  • housing
  • health
  • social services
  • income assistance, and
  • education.

Each week, the SMART group meets to review cases where there is an acutely elevated risk of harm, victimization or criminality for an individual or family. If the group determines there is a situation of elevated risk that requires multi-agency intervention, the appropriate agencies will develop and execute a rapid response intervention plan within 24–48 hours. SMART represents a paradigm shift in public safety and wellness by recognizing that the police alone are not responsible for public health and safety of community.

“Approximately 60% of the Surrey RCMP’s calls for service deal with social issues such as poverty, substance abuse, homelessness, and mental health.” – Dwayne McDonald, Assistant Commissioner, Surrey RCMP

SMART was modelled after the Hub model, which started in Prince Albert, Saskatchewan in 2011, and has since been implemented in 55 communities across Canada. This model has been instrumental in reducing high risk indicators such as child protection cases, violent crimes and emergency room admissions. SMART is the first Hub to launch in British Columbia.

The goals of the SMART program are to:

  • Sustainably reduce and prevent incidents of crime and social disorder;
  • Increase community safety, security and wellness in specific neighbourhoods of the City of Surrey;
  • Build on and sustain collaborative, ongoing partnerships amongst all stakeholders; and
  • Increase capacity building for, and with, City of Surrey neighbourhoods.

How we’ll measure success

  • Approved Referrals to SMART
  • Cases Closed with Lowered Risk
  • SMART Interventions Completed

SMART Partners

Related Content

Community Safety

Learn about community safety initiatives and programs in Surrey.