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New Online Registration System

Our new online registration system is now live!

On November 19, 2019 we launched a new user-friendly online registration system for Parks, Recreation & Culture programs!

Registration is open for remaining Fall programs that take place from now until the end of the year. Registration for Winter Programs (January-March) opens Monday, December 9 at 8:30am.

Before Monday, December 9, we encourage all recreation customers to get familiar with the new registration system and to ensure that your account details are correct by clicking on My Account from the main Activities & Registration page.

Important Dates:

Please note these important dates in your calendar and get ready to register for your favourite programs.

  • Wednesday November 27: Courses and Winter Recreation Guide available for viewing online
  • Saturday, November 30: Winter Recreation Guides available at all recreation facilities
  • Monday, December 9: Winter Registration opens at 8:30am

All customers must have a MySurrey account to register online for programs. If you have not yet created one, you will be prompted to when you register.

How to Register Online Video

Print off our Step-by-Step Guides

Learn how to sign up for a program by downloading the How to Register for a Program Online Guide. To understand your recreation account's features, download the Navigate Your Account Guide.

For more information about the new online registration system, review our  frequently asked questions

New System Features include:

  • simplified sign in — no more Client ID or Family PIN numbers to remember
  • easier navigation
  • search for programs by facility, days of the week, age group or activity
  • automated email notifications for reminders, cancellations and waitlists
  • sign-up one day in advance for all drop-in programs
  • add registered classes to your electronic calendar
  • use gift cards for recreation

Why the Switch Now?

Investment in a new system is necessary now as the old system exceeded its expected lifespan and will no longer be supported. After a thorough selection process, we chose a system that includes many new features and is more user and mobile friendly for our customers.

What is a MySurrey Account?

Your MySurrey Account will allow you to access more city services online, including registering for Parks, Recreation & Culture programs starting on November 19, 2019.