Residents socially distanced in City Hall, Surrey

Learn how to access the most common City Services during COVID-19. Many of our services are available completely online.  

In light of the ongoing and rapidly evolving COVID-19 pandemic, Surrey City Hall has switched to appointment-only.

Our customer service team is happy to assist you over the phone or via email. We are providing in-person appointments if you need to speak to staff in person. We encourage you to reach out to get the information you need, while still practicing social distancing.

At this time, staff will only be available at City Hall. The office at the Surrey Operations Centre will be closed at this time. 

Many services that are done at City Hall are fully available online. See our full list of online services, or see below for appointment information.

Outdoor Sport Facilities

Status: Available Online, by Email and by Phone

Apply for a permit to use outdoor sports facilities

 

Activity Registration

Status: Suspended

Fall Recreation Programs will be modified and require registration

 

Buy/Refund Theatre Tickets

Status: Suspended

Surrey Arts Centre is currently closed.

Dog Licence - New Application

Status: Contact Us

Contact us to obtain a new dog licence

 

Animal Adoptions

Status: By Appointment Only

Contact us to schedule a time to meet the animals

 

Dog Licensing - Renewals & Changes

Status: Available Online

Renew your dog's licence online

Animals

 

Backyard Chicken Registration

Status: Available Online

Register your hens online

 

Shelter Animal Bed Donations

Status: Available Online

Make a donation online

Building Permits

Status: Available by Email

Permits will now be accepted by email

 

Electrical Inspections

Status: Available Online

Inspections can be booked online

 

Electrical Permits

Status: Available Online

Permit applications are accepted online

 

Building Inspections

Status: Available Online

Inspections can be booked online

 

Plumbing Inspections

Status: Available Online

Request a plumbing inspection online

 

Plumbing Portal

Status: Available Online

Apply for a plumbing permit online

 

Erosion Sediment Control Supervisor Reports

Status: Available Online and by Email

Access the Erosion Sediment Control Supervisor Portal.

 

Tree & Landscaping Inspection

Status: Available by Phone or Email

Contact us to book an inspection

 

Pre-Damage Inspection Form Submission

Status: By Appointment Only

Contact us regarding your form submission

 

Building Permit Fees Estimator

Status: Available Online

See estimated building fees with this online calculator

 

Drawings Search

Status: Available Online

Look up drawings online

 

Property Report Tool

Status: Available Online

Create a property report online

 

Online Development & Building Inquiry

Status: Available Online

Look up the status of a development

 

Building Records Search

Status: Available Online

Complete a records search online

 

Traffic Control Plan Submission

Status: Available by Phone or Email

Contact us to arrange a submission

 

Traffic Obstruction Permits

Status: Available by Phone or Email

Contact us to arrange an application

 

Road Booking for Traffic Obstruction Permits

Status: Available Online

Request a road closure after you receive a permit

 

Boulevard Damage Inspection Requests

Status: Available by Phone or Email

Contact us to make a request

Online Business Licensing Application

Status: Available Online

Apply for a new licence or update an existing one

Careers

Status: Suspended

Recruitment is postponed until further notice

 

Public Health Order Violation

Status: Available by Phone

Report a violation to the City Bylaw office.

Building Permits

Status: Available by Email

Permits will now be accepted by email

 

Waste Carts

Status: Available Online, by Email and by Phone

Order or exchange a waste cart.

 

Large Item Pickup

Status: Available Online and by Phone

Book your next Large Item Pickup online

 

Dog Licence - New Application

Status: Contact Us

Contact us to obtain a new dog licence

 

Electronic Home Owner Grant

Status: Available Online, by Email and by Phone

Apply for a Home Owner Grant.

 

Secondary Suite Fee Inquiry

Status: Available Online

See which properties are paying for a secondary suite

 

Property Tax & Utility Payments

Status: Available Online

See options for remotely paying property tax and utility bills

 

Property Information Reports

Status: Available Online

View and print property information reports

 

Property Information

Status: Available Online

Check your property tax balance and Home Owner Grant status

 

Parking Bylaw Notices

Status: Available Online

Pay or dispute your parking ticket

 

Missed Collection

Status: Available Online, by Email and by Phone

Report your missed waste collection.

 

Backyard Chicken Registration

Status: Available Online

Register your hens online

 

Traffic Camera Footage Request

Status: Available Online

Submit a request online

 

Tree & Landscaping Inspection

Status: Available by Phone or Email

Contact us to book an inspection

 

Property Report Tool

Status: Available Online

Create a property report online

Outdoor Sport Facilities

Status: Available Online, by Email and by Phone

Apply for a permit to use outdoor sports facilities

 

Activity Registration

Status: Suspended

Summer Recreation Programs for July and August will be modified.

 

Parks, Recreation & Culture Reception Services

Status: Available Online and by Email

Send your comments and questions to a Parks, Recreation and Culture contact.