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Online Research Panel Software as a Service





Online Research Panel Software as a Service


Request for Quotations

The City of Surrey is committed to conducting ongoing public consultation as part of an overall community engagement strategy.  In order to fulfill this commitment, the City established CitySpeaks, an online community research panel pilot program.

Program Objectives
The City of Surrey is seeking a "Software as a Service" (Saas) solution that provides full online community research panel functionality.

Technical Requirements
Software Platform:  The software vendor will be responsible for providing the software platform to field the surveys as well as hosting the survey on their secured server.  The platform should satisfy the following requirements:

  • Customize the look and feel to the CitySpeaks and City of Surrey brands
  • Quota and sample selection management
  • Quick reports on key metrics such as number of completed responses by time period, average length of time of survey completion, etc.

RFQ document for download:
Online Research Panel Software (.pdf)
Schedule B - Form of Quotation (.doc)

If the City determines that an amendment is required to this RFQ, the City's Representative will issue a written addendum by posting it on the BC Bid Website at (the "BC Bid Website") and the City Website at (the "City Website") that will form part of this RFQ. It is the responsibility of Contractor to check the BC Bid Website and the City Website for addenda. The only way this RFQ may be added to, or amended in any way, is by a formal written addendum. No other communication, whether written or oral, from any person will affect or modify the terms of this RFQ or may be relied upon by any Contractor. By delivery of a Quotation, the Contractor is deemed to have received, accepted and understood the entire RFQ, including any and all addenda.

All inquiries related to this Request for Quotation ("RFQ") should be directed in writing to the contact person named below.

Closing Date:

Prefer to receive Quotations on or before July 15, 2015.


Richard D. Oppelt
Purchasing Manager
Finance & Technology Department
Tel: (604) 590-7274


Submissions under review.

Awarded to:




























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