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Employee and Family Assistance Program





Employee and Family Assistance Program


Request for Proposals

The City invites Proposals from experienced and qualified firms, for the provision of an Employee and Family Assistance Program (EFAP) to all eligible City employees, volunteer firefighters, their spouses and dependents to enable the City to: (i) evaluate the technical qualifications, experience, capabilities and relative strengths of Proponents; (ii) establish pricing and costs; (iii) specify the terms and conditions that would govern any resulting contract; and (iv) select the successful Proponent or Proponents, if any, to fulfill the Requirement.

Scope of Services
The Consultant shall provide assessment, counselling, referral, case management, communications and other services to the Clients and the City.

RFP documents for download:
Employee and Family Assistance Program (.pdf)
Schedule C - Form of Proposal (.doc)

Addendum No. 1
Issue Date:  November 3, 2015

Addendum No. 2
Issue Date:  November 10, 2015

If the City determines that an amendment is required to this RFP, the City Representative will issue a written addendum by posting it on the BC Bid Website at (the “BC Bid Website”) and the City Website at (the “City Website”) that will form part of this RFP. It is the responsibility of Proponents to check the BC Bid Website and the City Website for addenda. The only way this RFP may be added to, or amended in any way, is by a formal written addendum. No other communication, whether written or oral, from any person will affect or modify the terms of this RFP or may be relied upon by any Proponent. By delivery of a Proposal, Proponent is deemed to have received, accepted and understood the entire RFP, including any and all addenda.

All inquiries related to this RFP should be directed in writing to the person named below.

Closing Date:

November 16, 2015 - 3:00 p.m., local time


Richard Oppelt
Purchasing Manager
Finance & Technology Department
Tel: (604) 590-7274

Status: Awarded
Awarded to: FSEAP Vancouver (a division of Family Services of Greater Vancouver)

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