Parks & Recreation Management Software System Replacement Project

Request for Proposals

The City of Surrey invites Requests for Proposals for Parks & Recreation Management Software System Replacement Project

Scope of Services
The City prefers to purchase an existing system that is commercially available without major customization, in use by other similar agencies in other jurisdictions of a similar size and complexity, and proven to operate effectively over time - so that will allow the City to continue to leverage this investment well into the future as the needs of the City continue to grow and evolve.

Third Party ‘applications’ for some of the modules will also be considered but must be fully disclosed in the RFP response.  This PRMS Software solution may either be an On Premise or hosted Software as a Service (SaaS) system.

The City is seeking a complete response from Proponents who can demonstrate that they possess the organizational, functional, and technical capabilities to perform the services, and meet or exceed the requirements and service levels specified.

Proponents submitting a proposal in response to this RFP should meet the following requirements:

• Solid customer base utilizing the proposed solution, including cities similar in size and service delivery to the City of Surrey;
• Successful experience implementing the proposed software; and
• Meet all functional and technical requirements stated within this RFP using commercial off-the-shelf software.

RFP document for download: 
Parks & Recreation Management Software System Replacement Project (.doc)
Schedule C - Form of Proposal (.doc)

Addendum No. 1 (.pdf)
Issue Date:  February 9, 2016

Addendum No. 2 (.pdf)
Addendum No. 2 - Net Payments by Location and Terminal (.xsl)
Issue Date:  February 29, 2016

Addendum No. 3 (.pdf)
Issue Date:  March 3, 2016

Addendum No. 4 (.pdf)
Issue Date:  March 4, 2016

Addendum No. 5 (.pdf)
Issue Date:  March 7, 2016

Information Meeting
Time:              2:30 pm, local time
Date:               February 18, 2016
Location:        Surrey City Hall
13450 – 104 Avenue, Surrey, B.C., Canada  V3T 1V8
Room #:  2E 20.08

Addenda
If the City determines that an amendment is required to this RFP, the City Representative will issue a written addendum by posting it on the BC Bid Website at www.bcbid.gov.bc.ca (the “BC Bid Website”) and the City Website at www.surrey.ca (the “City Website”) that will form part of this RFP. It is the responsibility of Proponents to check the BC Bid Website and the City Website for addenda. The only way this RFP may be added to, or amended in any way, is by a formal written addendum. No other communication, whether written or oral, from any person will affect or modify the terms of this RFP or may be relied upon by any Proponent. By delivery of a Proposal, Proponent is deemed to have received, accepted and understood the entire RFP, including any and all addenda.

All inquiries related to this RFP should be directed in writing to the person named below.