City of Surrey Website Redesign & CMS Replacement

Request for Proposals

SCOPE OF SERVICES

The City of Surrey’s main website, surrey.ca, has seen an average of 11 million page views a year over the last 5 years, and an increase in users from 1.4 million to 2.4 million in this same time period.

This increase in users parallels our growth as a City and we are committed to expand and enhance our digital services to best meet the needs of this growing population. To that end, we have undertaken a project to build a new surrey.ca on a new platform.

We know that one website project cannot address all user issues but with a focus on content, an efficient CMS and a commitment to delivering a fantastic user experience, we can take a big step forward.

Our website has used the OpenText RedDot CMS since 2010.  Since 2015, we’ve been transitioning some of our smaller sites from Open Text CMS to Drupal CMS.  As part of this move from a closed to an open source system, the City also has an active Request for Proposals for Hosting Services.

INFORMATION MEETING

When:             September 12, 2018
Where:            City Hall – 13450 104^th Avenue, Surrey, B.C., Canada
Room:             1E 20.04 (Community Room B)
Time:               2:00pm

RFP document for download: 
City of Surrey Website Redesign & CMS Replacement (.pdf)
Schedule C - Form of Proposal (.doc)

Addendum No. 1 (.pdf)
Issue Date: August 28, 2018

Addendum No. 2 (.pdf)
Issue Date:  September 10, 2018

Addendum No. 3 (.pdf)
Issue Date:  September 21, 2018

Addendum No. 4 (.pdf)
Issue Date:  October 1, 2018

Addenda

If the City determines that an amendment is required to this RFP, the City Representative will issue a written addendum by posting it on the BC Bid Website at www.bcbid.gov.bc.ca     the “BC Bid Website”) and the City Website at www.surrey.ca (the “City Website”) that will form part of this RFP.  It is the responsibility of Proponents to check the BC Bid Website and the City Website for addenda.  The only way this RFP may be added to, or amended in any way, is by a formal written addendum.  No other communication, whether written or oral, from any person will affect or modify the terms of this RFP or may be relied upon by any Proponent.  By delivery of a Proposal, Proponent is deemed to have received, accepted and understood the entire RFP, including any and all addenda.

All inquiries related to this RFP should be directed in writing to the person named above.