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Console Stations




Console Stations


Request for Quotations


The City of Surrey (the “City”) invites experienced and qualified Contractor(s) to provide all skilled labour, tools, materials and equipment to plan, supply, deliver and install console stations in the Operational Communications Centre at the Surrey Royal Canadian Mounted Police (the “RCMP”) Main Detachment.

Estimated Budget: Maximum $130,000.00 inclusive of taxes.

Goods and Services to be performed by the Contractor should include but are not limited to the following:

  • To provide the planning, design, supply, delivery and installation of five (5) Dispatcher Console Stations [more or less] in the Operational Communications Centre that matches or exceeds the below minimum specifications that will meet the City’s needs.  The City intends to award to a Contractor which in the opinion of the City, represents the best overall value.

The City’s emergency communications centre poses unique challenges and demands.

Unlike in an office environment, staff are required to manage multiple monitors and additional ancillary electronics.

Additionally, the Goods are utilized 24 hours per day/7 days per week by different employees with different physical sizes and needs.  With this in mind, only Goods specifically designed and engineered for emergency communications centre environments will be acceptable.

General office furniture will not be acceptable.


The specifications include but not limited to:

  • Full 24/7 ergonomic, dispatch desks
  • Sit Stand workstations with the capacity of 1200N to 2500N per lift column (This pertains to lift capacity vs. the weight of the equipment on the desks)
  • Dual surface for monitors (1) and keyboard/mice (2) separation
  • Fully adjustable monitors (forward/back, up/down and side to side)
  • Cable management systems
  • Integrated large screen display capabilities with the ability to hold up to 6 monitors (2 of which are 32" curved monitors – supplied by the City)

Fit and finish options (specifically: panels on the desks that close off the cable management systems to keep dust reduced and reduce noise from mechanics and computers. Personalized controls like temperature control and situational awareness lighting

The delivery and installation should be completed not later than May 30, 2020.

Information Meeting:
Date:   January 9, 2020
Time:   10:00AM
            14355 - 57th Avenue, Surrey, B.C.

Meet in Main Lobby Area. Please allow extra time for travel as it might be difficult to find a parking space.

RFQ documents for download:
Console Stations (.pdf)
Schedule B - Form of Quotation (.doc)

Addendum No. 1 (.pdf)
Issue Date: January 8, 2020

Addendum No. 2 (.pdf)
Issue Date: January 10, 2020

Addendum No. 3 (.pdf) - Revised Closing Date
Issue Date: January 14, 2020

Addendum No. 4 (.pdf)
Issue Date: January 16, 2020

If the City determines that an amendment is required to this RFQ, the City’s Representative will issue a written addendum by posting it on the BC Bid Website at (the “BC Bid Website”) and the City Website at (the “City Website”) that will form a part of this RFQ.  It is the responsibility of Contractor to check the BC Bid Website and the City Website for addenda.  The only way this RFQ may be added to, or amended in any way, is by a formal written addendum.  No other communication, whether written or oral, from any person will affect or modify the terms of this RFQ or may be relied upon by any Contractor.  By delivery of a Quotation, the Contractor is deemed to have received, accepted and understood the entire RFQ, including any and all addenda.

All inquiries related to this Request for Quotation ("RFQ") should be directed in writing to the contact person named below.

losing Date:

Prefer to receive Quotations on or before January 20, 2020.


Richard D. Oppelt
Manager, Procurement Services
Finance Department
Tel: (604) 590-7274



Awarded to:

ErgoFlex Systems Inc. DBA Xybix Systems Inc.

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