Skip navigation

Land Development Online Services Portal – Market and Product Assessment




Land Development Online Services Portal – Market and Product Assessment


Request for Expressions of Interest and Statements of Qualifications


The City of Surrey (the “City”) is requesting information for the potential acquisition of an online portal solution to streamline the intake of land development applications, processing of permit applications, scheduling of inspections, and enquiries into the progress of applications.  The City currently utilizes Calytera’s AMANDA system to manage an application’s lifecycle and is not currently considering any shift from the platform.

The online portal solution should inherit and complement the business processes, as defined in the AMANDA system. This includes but is not limited to changes made by staff to update fees, add new permit types, and establishing pre-requisite conditions.


  1. Adherence to FOIPPA (Freedom of Information and Protection of Privacy Act)
  2. Adherence to CASL (Canadian Anti-Spam Legislation)
  3. Compliance with an established cloud security standard that is acceptable to government (ISO 27017, NIST 800-53, or CSA CCM).
  4. Demonstratable annual compliance with cloud security framework via third party attestation and government maintains right to audit components.
  5. Ability to enable security investigations, online access to evidence, and legal discovery.

RFEOI/SOQ  Document for download: 
Land Development Online Services Portal – Market & Product Assessment (.pdf)

Addendum No. 1 (.pdf)
Issue Date: January 9, 2020

Addenum No. 2 (.pdf)
Issue Date: January 14, 2020

Addenum No. 3 (.pdf)
Issue Date: January 16, 2020

If the City determines that an amendment is required to this RFEOI/SOQ, the City Representative will issue a written addendum by posting it on the BC Bid Website at (the “BC Bid Website”) and the City Website at (the “City Website”) that will form part of this RFEOI/SOQ.  No amendment of any kind to the RFEOI/SOQ is effective unless it is posted in a formal written addendum on the City Website.  Upon submitting a Submission, Respondents will be deemed to have received notice of all addenda that are posted on the City Website.

All inquiries related to this request for RFEOI/SOQ should be directed in writing to the contact person named below.

Closing Date:

Prefer to receive Applications on or before January 23, 2020


Richard D. Oppelt
Manager, Procurement Services
Finance Department
Tel: (604) 590-7274


Submissions under review.




Business & Economic Development Menu