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Learning Management System




Learning Management System


Request for Information

The City of Surrey (the “City”) is requesting information for the potential acquisition of a Learning Management System (LMS) to aid and enhance its process by which learning content and material is hosted, tracked and delivered.  The City currently does not have an LMS in place but rather processes which fulfill some of the functions.


The City has outlined below some examples of problem statements that require further exploration and enhancement.  This is, by no means, an exhaustive list, rather a representation of some of the current needs of various business sections across the City.  Please consider these when preparing your Response.

A. Digital Content Hosting
B. Digital Content Delivery and Management
C. Tracking and Reporting of Learning and Achievements
D. Integrations with Existing Systems and Applications


  • Adherence to FOIPPA (Freedom of Information and Protection of Privacy Act).
  • Adherence to CASL (Canadian Anti-Spam Legislation).
  • Compliance with an established cloud security standard that is acceptable to government (ISO 27017, NIST 800-53, or CSA CCM).
  • Demonstratable annual compliance with cloud security framework via third party attestation and the City maintains right to audit components.
  • Ability to enable security investigations, online access to evidence, and legal discovery.
  • The platform must be SCORM compliant.

RFI Document for download: 
Learning Management System (.pdf)

Addendum No. 1 (.pdf)
Issue Date: July 6, 2020

If the City determines that an amendment is required to this RFI, the City’s Representative will issue a written addendum by posting it on the BC Bid Website at (the “BC Bid Website”) and the City Website at (the “City Website”) that will form a part of this RFI.  No amendment of any kind to the RFI is effective unless it is posted in a formal written addendum on the City Website.  Upon submitting information, Respondents will be deemed to have received notice of all addenda that are posted on the City Website.

All inquiries related to this request for RFI should be directed in writing to the contact person named below.

Closing Date:

Prefer to receive Submissions on or before July 16, 2020.


Richard D. Oppelt
Manager, Procurement Services
Finance Department
Tel: (604) 590-7274