Supply and Deliver of CCTV Equipment

Request for Quotations

SPECIFICATIONS OF GOODS

The Contractor shall furnish all necessary labour, materials, supplies, and transportation necessary for the supply and delivery of Avigilon Closed-Circuit Television (CCTV) Equipment or City of Surrey (the “City”) approved equivalent (the “Good”) as detailed in the Bill of Materials provided in accordance with this RFQ.

The Goods will be installed at various locations throughout the City.  These locations may include but are not limited to civic facilities or other properties owned by the City.  All required accessories to supply power, shall be included with the camera.

TECHNICAL SUPPORT

The Contractor agrees to maintain a toll-free technical support telephone line.  The line shall be staffed by qualified personnel who are able to respond to the City’s questions and, to the extent possible, resolve the City’s problems and provide advice about the Goods, including installation, configuration, integration and usage issues relating to the Goods.  For all end user problems that cannot be resolved over the telephone, the Contractor must issue a trouble ticket for Maintenance Service (regardless of the class of service being provided).

Unless otherwise restricted, replacement parts may be manufacturer-certified refurbished parts carrying original equipment manufacturer ("OEM") warranties.

ADDENDA

If the City determines that an amendment is required to this RFQ, the City Representative will issue a written addendum by posting it on the BC Bid Website at www.bcbid.gov.bc.ca (the “BC Bid Website”) and the City Website at www.surrey.ca (the “City Website”) that will form part of this RFQ.  It is the responsibility of Contractors to check the BC Bid Website and the City Website for addenda.  The only way this RFQ may be added to, or amended in any way, is by a formal written addendum.  No other communication, whether written or oral, from any person will affect or modify the terms of this RFQ or may be relied upon by any Contractor.  By delivery of a Quotation, the Contractor is deemed to have received, accepted and understood the entire RFQ, including any and all addenda.

All inquiries related to this Request for Quotation ("RFQ") should be directed in writing to the contact person named below.