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Annual Utilities

In response to the ongoing and rapidly evolving Coronavirus (COVID-19) situation, the City of Surrey's Annual Flat Water and Sewer payment will be extended by 90 days. The grace period has been endorsed by City Council and the payment is now due July 2, 2020. There has been no change to the payment schedule for those on metered billing. For more information, see below or call 604-591-4181. 

Billing Schedule

* For 2020 Only * The 2020 due date for annual utilities for water and sewer is July 2. All late payments are subject to a 5% late penalty if not paid by July 2 and a further 5% if not paid by October 2. Pay on time to avoid penalties. Please note that if a partial payment is made before the due date, only the amount outstanding after the due date will be subject to a penalty.

The amount is based on an annual flat-rate and property dwelling type for the calendar year, January 1 to December 31.

  Due Date  Bills Sent Period Covered
(Current Year)
 Annual Utilities Bill  April 2  End of Feb.  Jan. 1 - Dec. 31
 Utilities Reminder Notice  July 2  Beginning of May  Jan. 1 - Dec. 31

Late Payments

  • Outstanding balances are subject to a 5% penalty if not paid by July 2. A further 5% if not paid by October 2.
  • A Reminder Notice Bill is mailed if there is an amount outstanding on your account after the due date.
  • Any utility balances remaining unpaid as of December 31 will be transferred to the property tax account and subject to daily interest charges.
  • If you have not received your bill 10 days before the due date, contact the Property & Payment Services office for a duplicate bill.

Get a Duplicate Bill

  • If you haven’t received your bill 10 days before the due date, contact Property & Payment Services at 604-591-4181 to request a duplicate bill. You can also use your previous bill to sign up for a MyProperty account  to view any current and past bills.

How Much You Pay Each Year

You are charged a yearly flat rate for your utility use depending on your property type. Flat rate increases are based on the cost to purchase water from Metro Vancouver Regional District. The increases are to pay for the rising cost of treating water. If you volunteer to have meters installed, you only pay for the water based on your household use and a base fee.

If you use less than 670 cubic meters per year, you will pay less than the combined water and sewer flat rate. The average consumption for metered family is 475 cubic meters of water per year.

 You can switch to metered billing by having a water meter installed if you live in a single family dwelling. Learn more about the Volunteer Water Meter Installation Program.