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Planning, Development & Building Temporary Services During the COVID-19 Pandemic

Call Centre: Planning & Development now has a call centre to replace the services normally provided at our 2W Service Counter at City Hall. Callers will be transferred to a staff member who will provide direction with respect to submitting applications, paying fees, requesting data, enquiring about land use, and booking appointments with specific staff. Call 604-591-4086 for assistance. Note that Requests for Inspections should be made through our regular systems not through this call centre.  

Digital Permit Intakes: All Planning & Development permits will now be digitally accepted by email at permitapplication@surrey.ca. All permit application processes will remain the same, apart from receiving the physical document copies. See the COVID-19 City Services, Closures & Cancellations page for more information.  

Pick ups and Drop offs: Note that Surrey City Hall has switched to appointment-only. Hard copies of plans, applications and other documents normally accepted at 2W, 3W and 4W counters are to be left in the drop box near the public entrance at Parking Level P1. Pick up of permits, plans and other documents normally from 2W, 3W and 4W is now at the Reception Desk at 1W.

Inspections: Building, Plumbing, Electrical and Trees and Landscape inspections are still being scheduled; however, until further notice, there will be no inspections of occupied homes, properties and spaces; and no inspections when City Officials, at their sole discretion, believe there is a health hazard. Inspections will be carried with only one person present to meet the inspector while maintaining appropriate social distancing.

As the COVID-19 situation evolves, we will continue to keep you informed of any other temporary service implementations and changes. We appreciate your patience and flexibility at this time. Please visit this site regularly to get the latest.

Access Residential and Commercial building information. Learn how to submit a building permit, book inspections and find building bulletins. Understand how to access plans and retrieve property and building information.

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Building Inspections

Book a building inspection after making sure your site meets the building inspection requirements.

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Residential Building

Learn about residential building in Surrey, including information on applying for building permits.

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Commercial Building Permits

Find Surrey's commercial, industrial, institutional and multi-family building permit applications.

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Property & Building Information

Look up a property's zoning and land use information online, and save yourself a trip to City Hall.

Engineering Requirements for Building Permits

See what the Engineering division needs before supporting the issuance of building permits.

Business Licence Inspection Process

Find out the business licence inspection process and requirements, and then schedule an inspection.

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