Skip navigation

Resources for Families

Education & Resource Centre

We understand that making final arrangements is not a common event for families. The City of Surrey has established an education and resource centre for end of life information, located at 6348 - 168th Street, to provide a place to get answers and/or be guided in the right direction in a comfortable environment.

Our education and resource centre is opened Monday to Friday from 9:00am to 4:00pm.

General Resources

Grief Support

Genealogy

Financial and Legal Assistance

Through the Ministry of Social Development, a supplement may be provided to pay necessary services and costs of any person who dies in BC if the family unit or the estate of the deceased person has no immediate resources to meet these costs.

When a death occurs, a legal representative for the deceased must be determined. Section 5 of the Cemetery, Interment and Funeral Services Act explains the guidelines for establishing legal representatives. Also see the Cremation Interment and Funeral Services Regulation

The Public Guardian & Trustee of BC has a legal responsibility to protect the rights of mentally incapable persons, minors, and the estates of missing persons and deceased persons where there is no named executor, or where there is no one willing or able to act as executor.

Ministry Markers Program

The City of Surrey has partnered with with local memorial company, Stonemarks Engraving, to provide memorial markers to families that are receiving interment services through the Ministry of Social Development.

City staff is also launching a program to raise funds for the installation of memorial markers on all unmarked gravesites with the goal of enhancing the community heritage value of our cemeteries.

For more information on this program, or to donate, please contact Anna Christian, Cemetery Services Coordinator, City of Surrey, at 604-598-5770.

Workplace Accidents

Victims Services

Veterans Affairs

Survivor and Other Death Benefits

Human Resources Development Canada provides for survivor benefits through the Canada Pension Plan and Old Age Security. See the description of CPP benefits and the Government of Canada Pension Plan Information & Benefits guides for complete details.

Complaints

If you have a complaint or concern with a cemetery operator or funeral provider, first try to resolve the concern directly with the provider. If this fails, reach out to the BC Funeral Association in Victoria. If the concern is still not resolved, put it in writing and send it to Consumer Protection BC.