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Age Friendly Strategy for Seniors

In response to COVID-19, the Province is funding the expansion of bc211, a provincewide information and referral service, to match seniors with volunteers. Call 2-1-1 if you are a senior and would like to be linked with a volunteer who can deliver groceries, medications, and many other needs. Also call 2-1-1 if you would like to volunteer to provide assistance to a senior in your community.

COVID-19 Update: Resources List for Seniors


Service Description Organization
COVID 19: Useful Resources for Persons with Disabilities Additional COVID-19 specific resources for peoeple with disabilities Rick Hansen Foundation
Seniors Centre Without Walls The program offers brief 30-minute interactive telephone conference sessions where you can laugh and socialize, learn new skills, and create new connections. Seniors Come Share Society
CRA Webinar: Seniors Benefits and Credits  Attend this webinar on August 25 at 4:30pm to learn about tax credits and benefits as a senior that you may be entitled to. Canada Revenue Agency
Health Coach Program One-on-One telephone-based Health Coach Program to support those living chronic health conditions. Self Management BC

COVID-19 Information and Resources

Frauds and Scams Resource List

Legal Support

Seniors Abuse and Information Line

Financial Elder Abuse Video 

Privacy Brochure for Seniors

Various information relating to seniors during COVID-19 pandemic.

List of scams, frauds and phising emails, phone calls and text messages.

Seniors First BC continues to assist seniors with their legal issues during COVID-19

Seniors First BC
COVID-19 Information and Programs Various information relating to seniors during COVID-19 pandemic Surrey Libraries
Grocery shopping services Review a list of grocery stores that will deliver Seniors Come Share Society
Library Cards and Online Library Take your Library card online to access online resources Surrey Libraries
Online Fitness Videos A variety of online fitness videos available to do anytime. City of Surrey
Mental Health Resources Resources for mental health Mental Health Commission of Canada
Better at Home Program Support for day to day tasks like housekeeping, yard work, transportation, and grocery delivery Seniors Come Share Society
Emergency Preparedness Resources to prepare for emergencies Government of Canada
Caregiver Support Line Free services and support for caregivers Family Caregivers of BC
Resource Directory Various resources for seniors in Surrey Seniors Come Share Society
Free and Low Cost Services Brochures of affordable services in Surrey Surrey Libraries
BC 211 24/7 live operator service for seniors BC 211
Crisis Lines Counselling phone lines Various
CARP CARP (Canadian Association for Retired Persons) is Canada’s largest advocacy association for older Canadians CARP is a non-profit organization and does not receive government operating funding. Its advocacy mission is funded through CARP membership fees and through contributions from our affinity partnerships.
Canadian Anti Fraud Centre Information on recent COVID-19 scams and frauds Canadian Anti Fraud Centre
Service Canada

Information about CPP/Old Age Pension Plan. Also available is an online service request 

After a Death checklist and resources 

Service Canada


Age Friendly Strategy for Seniors

Surrey's Age Friendly Strategy for Seniors is a city-wide framework for working together to ensure seniors are supported and can remain actively engaged and safe in our community.

Surrey's growing community of seniors has an important role in shaping our city. We developed the Age Friendly Strategy for Seniors through a consultation process and in building on planning documents to address the needs of seniors in Surrey.

The Strategy is the outcome of consultation and has been informed by the key elements of an age friendly city which were developed by the World Health Organization. Surrey is recognized as a Age Friendly City by the World Health Organization.

The implementation and success of the Age Friendly Strategy is dependent on the collaboration of all of us working together in building and sustaining an age friendly city for seniors.

Age Friendly Strategy Outcomes

The Age Friendly Strategy provides a clear path forward for ensuring Surrey's seniors are active and fully engaged by focusing on four key outcomes:

  • Safety, Health and Wellness
  • Transportation and Mobility
  • Home
  • Buildings and Outdoor Spaces

Safety, Health and Wellness

Seniors are supported to be active and engaged in their community and engagement practices are in place to prevent isolation. This also includes reducing senior harm and victimization, as well as improving their emergency preparedness and ability to be resilient when faced with challenges. We focus on helping seniors avoid scams and on preventing and reporting elder abuse and neglect.

Transportation and Mobility

Seniors have a range of safe, convenient and affordable transportation options.


Seniors have access to affordable and appropriate housing and support necessary to remain as independent as possible.

Buildings and Outdoor Spaces

Public places, outdoor spaces and buildings are designed to be welcoming, safe and accessible.

Connected Strategies

The Age Friendly Strategy is connected to Surrey's Official Community Plan and the Parks, Recreation & Culture 10-Year Plan.

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Surrey Seniors

Explore the resources and services that are available for seniors in Surrey.