Review the vision for the City of Surrey's digital content. 

Consistent and service-oriented

Content meets the universal customer needs of support, convenience, access and consistency.


Content supports the City’s commitment to citizens to be transparent and accountable

Citizen-focused experience

Digital content prioritizes the needs and goals of Surrey citizens. All citizens meaning it needs to be accessible to all users.

Across channels

This strategy applies to all the City’s digital channels. It can be expanded to include enterprise-wide content considerations.

Innovative, engaged and inclusive community

Digital content supports the City Values, specifically those of community and innovation, and is a vehicle through which these values are fostered.