Residents socially distanced in City Hall, Surrey

If you need to visit City Hall in person, an appointment is encouraged. Please call the department you need at the numbers below to set up an appointment time.

August 17, 2021

During COVID-19, we are encouraging residents to reach out to us online or over the phone to get the information they need. Many services that are done at City Hall are fully available online. See our full list of online services.

An appointment to visit Surrey City Hall in person is strongly encouraged to avoid long wait times. If you are unable to find the information you need online or by phone and still need to come to City Hall in person, please call the department you need at the numbers below to set up an appointment time.

Property Taxes, Utilities & Dog Licensing

Visit our web pages for property taxes, utilities, and dog licensing information.

You can also log in to your MyProperty Account to get information about your accounts and sign up for e-billing to ensure that you receive information in a timely manner.

Property tax and utility payments can be completed online through your financial institution. Dog licence payments can be completed and new licences can be purchased fully online through our online portal.

Need Assistance? Book an Appointment

  • For Property Tax & Utility appointments, call 604-591-4181
  • For Dog Licensing appointments, call 604-592-2601

Parks, Recreation & Culture

Visit our web pages for parks, recreation and culture information.

Can't find what you're looking for? Please email or call 604-598-5769 for more details.

Building & Construction Services

Find out what Building & Construction services the City offers online for your building and construction needs.

Pension Documents and Proof of Life Documents

Set up an appointment to have your documents signed by calling 604-591-4132 or by emailing

Due to COVID-19, there is a reduced level of staff that will be available to commission your documents. If you do not schedule an appointment, there may be significant wait times.