Accessibility Action Plan

Provide services and programs that are accessible for all abilities.

Ensure buildings and public spaces are accessible to community members following universal design guidelines.

Communication and information provided is accessible to all. Ensure that people with disabilities are consulted and can easily share information through accessible feedback mechanisms.

An inclusive and accessible workplace for all focused on attracting, hiring, and retaining a diverse workforce that includes individuals with disabilities.  

Ensure goods and services purchased are accessible by design, where possible, so that individuals with disabilities can use them without adaptations.

The City is well-equipped to address evolving community needs and legislation. The City of Surrey's Accessibility Leadership Team (SALT) effectively aligns with the Accessible British Columbia Act. SALT is made up of a network of community leaders dedicated to full inclusion and accessibility across all stages of life. Many of the committee members are people living with a disability, and thus perspectives are informed by rich and diverse lived experiences.

The purpose of SALT is to provide input on the City of Surrey’s Accessibility Action plan and help make City of Surrey buildings and services more accessible and inclusive by embracing all abilities. 

The Accessibility and Inclusion team will be the primary recipient of your input. The team will share your feedback with the relevant service area that you encountered difficulties accessing. Your feedback may influence future updates to the Accessibility Action Plan and our measures to further reduce barriers in our city offerings.

Personal information is collected for the purpose of responding to your feedback. The City of Surrey is collecting this information under s. 26(c) of the Freedom of Information and Protection of Privacy Act.

The City of Surrey is fully committed to the principles of inclusivity and accessibility as outlined in the Accessible British Columbia Act (ABCA). In line with this commitment, our accessibility plan will go through a review every three years. This regular review will ensure that the plan remains aligned with the ABCA requirements and continues to address the needs of individuals with disabilities in our community.