Report a Problem or Submit a Request
Use our online tool to report problems you see around Surrey, or submit a service request for your neighbourhood.
Report non-emergency requests to the City with this easy online tool. Your request will go directly to the right team to address your concern. Common reports include things like:
- Illegal dumping
- Sidewalk issues
- Problems within our parks
Start typing out your issue and choose an option from the list. Or, type in an address and see all the requests that have already been submitted around you.
Use the tool as a guest or create an account. If you create an account, you can check up on the status of your submission.
If you need help reporting a problem, or would like to report an emergency that needs more immediate attention, such as a missing stop sign or broken traffic signal, call 604-591-4152.
In the case of injury or immediate danger, please call 911 right away.
Create a shortcut on your phone or tablet
You can add Report a Problem to your mobile device home screen for easier access.