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Helpful Tips for Summer Program Registration

Virtual Waiting Room

On Sunday June 4, we're launching a new virtual waiting room on surrey.ca for registration.

The virtual waiting room provides a fair and reliable user experience while managing high demands of traffic online.

Broad Search

  • Best for customers who want to see all activities first and then choose. 

  • Can filter by keyword, course code or date range. 

Broad search

Focused Search

The Focused Search tool will be temporarily unavailable from Friday June 2 to Monday June 5 at 4pm.

  • Best for customers who know exactly what they’re looking for.  

  • Create and save personalized searches to save time. 

Access Your Recreation Account

Already have an account in our online registration system? Log in to review your recreation account and make changes.

Access RECREATION ACCOUNT

Registration by phone is available. Call 604-501-5100, Monday to Friday from 8:30am to 4:30pm and a customer service representative will be happy to help you.

In person registration is available at any Surrey Parks, Recreation & Culture facility during hours of operation. Bring your recreation passcard when you visit. 

If you need to cancel your registration, log in to your account and follow our How to Cancel Your Activity video.

Alternatively, you can call 604-501-5100, Monday to Friday from 8:30am to 4:30pm and a customer service representative can cancel your registration for you.

If you no longer want to use your Recreation Pass, learn how to receive a refund.

If you are on the waitlist for a registered activity, please wait until you receive a confirmation call that a spot has become available. Waiting at the facility may not guarantee space in the activity.