See below for important Plumbing service changes during the COVID-19 pandemic.

COVID-19 and Plumbing Service Changes

Plumbing Registered User Online Registrations: Online registrations are currently being accepted by email. Emailed registration requests will not require Photo ID verification. Please email all necessary information and attachments to plumbinginfo@surrey.ca. For more information, visit the Online Plumbing Permit Applications page. 

Inspections: Plumbing inspections are still being scheduled. Until further notice, premises that are occupied prior to final inspection will no longer be inspected. This is in accordance with the recent Provincial Health Officer (PHO) orders. Site reviews of other occupied properties and spaces will, in some cases, continue to be carried out with alternative review methods and/or specific protocols.

In-person Site Reviews of occupied premises may be required and will involve additional safety measures and increased levels of service and effort, such as the Site Reviews for Final Permit Acceptance and Occupied Spaces Checklist. Final Building Site Reviews will continue to require in-person attendance from Building Officials. For more information, please refer to the Site Reviews for Final Permit Acceptance and Occupied Spaces Bulletin.

Pick ups and Drop offs: Note that Surrey City Hall has switched to appointment-only. Hard copies of plans, applications and other documents normally accepted at 2W, 3W and 4W counters are to be left in the drop box near the public entrance at Parking Level P1. Pick up of issued permits, plans and other documents normally from 2W, 3W and 4W is now at the Reception Desk at 1W.

As the COVID-19 situation evolves, we will continue to keep you informed of any other temporary service implementations and changes. We appreciate your patience and flexibility at this time. Please visit this site regularly to get the latest information.