COVID-19 and Plumbing Service Changes

Plumbing Registered User Online Registrations: Online registrations are currently being accepted by email. Emailed registration requests will not require Photo ID verification. Please email all necessary information and attachments to plumbinginfo@surrey.ca. For more information, visit the Online Plumbing Permit Applications page. 

Inspections: Plumbing inspections are still being scheduled. Until further notice, premises that are occupied prior to final inspection will no longer be inspected. This is in accordance with the recent Provincial Health Officer (PHO) orders. Site reviews of other occupied properties and spaces will, in some cases, continue to be carried out with alternative review methods and/or specific protocols.

In-person Site Reviews of occupied premises may be required and will involve additional safety measures and increased levels of service and effort, such as the Site Reviews for Final Permit Acceptance and Occupied Spaces Checklist. Final Building Site Reviews will continue to require in-person attendance from Building Officials. For more information, please refer to the Site Reviews for Final Permit Acceptance and Occupied Spaces Bulletin.

Drop Offs: All hard copies of plans, applications, and other documents for 2W, 3W, and 4W counters can now be left in the drop boxes located in the Main Lobby of City Hall.

Drop off with:

• the Greeter staff located at Elevators from the parkade (Plaza entrance) or,
• the Security desk (104 Avenue entrance).

Please note there is no longer a drop box located on Parking Level P1.

As the COVID-19 situation evolves, we will continue to keep you informed of any other temporary service implementations and changes. We appreciate your patience and flexibility at this time. Please visit this site regularly to get the latest information.

Changes to the Transfer of a Plumbing Permit Process

The Transfer of a Plumbing Permit process has been updated as of March 2021. Issued plumbing permits are owned by the registered trade qualified plumbing contractor.

To transfer a permit to a new plumbing contractor please complete the following:

• Transfer of Plumbing Contractor Authorization Acceptance Form
• Include Applicable Plumbing Permit Application Forms as required
• Staff will review, process and notify new contractor of further requirements
• Once approved – permit will be issued to new contractor

For further information please contract plumbinginfo@surrey.ca.