A bird's eye view of people huddled around a large map on a table

Public Engagement

Discover the ways you can provide input on things like City infrastructure, City services, Park improvements, and Land Use Planning.

As the City of Surrey grows, residents are looking for more opportunities to help shape projects and policies that impact them. The City is striving to match this increased need with enhanced engagement practices.

Engage Surrey

Check out our new online engagement platform engage.surrey.ca – a place where you can learn about recent projects and share your ideas and feedback.

engage.surrey.ca

Engage Surrey provides more ways for residents to get involved in their communities. Visit Engage Surrey to learn about future public engagement opportunities, provide feedback on projects, and engage in online conversations. 

Join CitySpeaks

CitySpeaks is a quick, easy way to have your say about important decisions that matter to you. Receive a notification every time we launch a new survey.
Join CitySpeaks

Events

Attend an upcoming public engagement event.

Why We Engage

The City often makes decisions that impact the lives of its residents. These decisions may affect day-to-day services, new strategies and policies, and large capital projects. Engagement is about bringing people into these processes. Making real connections with people creates relationships and builds trust. This encourages community support for initiatives and fosters civic participation. 

Public Engagement Strategy

Surrey is known for its diversity. It is young, multi-cultural and diverse. These conditions, paired with the City's rapid growth, are reshaping the City, and in turn, the future of public engagement. As Surrey continues to grow, reaching out and hearing from these diverse voices will help create a City that residents identify with and an environment that fosters civic participation and inclusion.

To help guide engagement, the City has developed a Public Engagement Strategy and Public Engagement Toolkit.

The Public Engagement Strategy provides the foundation for community engagement in Surrey. It identifies the City's vision, values, principles and outcomes for engagement. The Public Engagement Toolkit is the companion to the Strategy. The Toolkit provides an easy-to-use framework to plan, design, deliver and evaluate engagement. The Toolkit also provides guidance on how to reach residents underrepresented in typical engagement. Both documents are based on best practices elsewhere, while reflecting Surrey's unique context. 

On June 14, 2021, the Public Engagement Strategy and Toolkit were endorsed by Council. With Council's endorsement, an interdepartmental community engagement working group will be established. The working group will support the implementation of the Strategy and Toolkit.

A crowd of people huddled around a large map on a table

Send Us Your Feedback

Your comments, ideas and suggestions are important to us. Tell us about your experience visiting City of Surrey facilities.

Submit your comments to us online using the following forms:

Have a question for us instead? Contact the City of Surrey.

You can also follow City of Surrey on social media.

Past Survey Results

We share data results with the general public once they are compiled and processed by staff as part of future reports.

View results from some of the past surveys we have run:

2021

2020

2019

2018

When compiling data, the City uses multiple engagement methods to help shape decisions including open surveys, focus groups, open houses, public meetings and steering group meetings.

Looking for results not featured on this page? Email webteam@surrey.ca.