Coronavirus (COVID-19) Information
See Surrey's response to the coronavirus (COVID-19) pandemic. We’re taking a phased approach that will see programs, services and facilities start to reopen.
Be a COVID Champion with These Tips
As per public health orders, masks are mandatory in indoor public spaces.
The current health order prohibiting gatherings of any size with anyone other than your household or core bubble has been extended to February 5, 2021 at midnight.
The City's suspension of indoor group physical activities remains in effect until further notice.
Public Health Orders
By order and direction of the Provincial Health Officer (PHO), all events and community-based gatherings as defined in the PHO order – Gatherings and Events bulletin are suspended. This order is in effect until February 5, 2021 at midnight.
Drive-Through and Drive-in Events
A person may permit a place – other than a private residence or vacation accommodation – to be used for, or may provide, a drive-through event or demonstration to view a seasonal light or similar display, or to drop off or pick up items such as food, toys or books, if the following conditions are met:
no more than 50 vehicles are present at the drive-in;
no food or drink is distributed;
traffic moves in one direction;
- the entrance and exit are clearly marked and controlled;
- patrons stay in their vehicles except to drop off or pick up items and return to their vehicles without delay;
- patrons, staff and volunteers maintain a two-metre distance from one another or physical barriers are in place;
- patrons do not congregate together in one spot;
- the organizer monitors the actions of patrons to ensure that 1) they only leave their vehicles to drop off items, 2) they return to their vehicles immediately after dropping off items, and 3) they comply with the public health orders.
Masks in Public Indoor Settings
As per the province, masks are now required in all indoor public settings and all retail stores. This includes malls, grocery stores, all City of Surrey civic facilities like libraries and recreation centres, and restaurants and bars when not seated at a table.
Provincial Travel Advisory
At this time, all non-essential travel should be avoided. This includes travel into and out of B.C. and between regions of the province. For example:
- Do not travel for a vacation
- Do not travel to visit friends or family outside of your household or core bubble
Indoor Group Physical Activities & Sports
City of Surrey has suspended all indoor fitness classes, aquafit and any other indoor group physical activity until further notice. View list of all suspended activities.
Reporting a Public Health Violation
To report an urgent situation where an individual or business is suspected of being in non-compliance with Public Health Orders, contact the Surrey Bylaw Call Centre at 604-591-4370 or the Surrey RCMP non-emergency line at 604-599-0502.
Less urgent violations can be reported online using our Report a Problem tool.
Several types of vaccines for COVID-19 are being developed and delivered to locations in all health authorities in B.C. Vaccines are being administered first to high-priority populations like seniors and frontline healthcare workers.
The Province anticipates starting vaccination of most other people in B.C. after March of 2021.
See the B.C. Centre for Disease Control for more information about COVID-19 vaccinations.
If you are unsure whether to seek medical care or get tested, contact your family physician, health care provider, or the Fraser Health Virtual Care team at 1-800-314-0999 between 10:00 am and 10:00 pm seven days a week, or use the BC COVID-19 Self-Assessment Tool.
Online Contract Tracing Form
People who test positive for COVID-19 can now complete an online contact tracing form via Fraser Health on a smartphone, tablet or computer as soon as they receive their positive result.
This new, convenient option will speed up reporting to Public Health and ensure those who are potentially exposed can self-isolate and get a COVID-19 test as soon as possible. This is optional, and anyone without access to the online form will still receive a call from Public Health.
Going Out? Do It Safely!
See what activities are Low-Risk, Medium-Risk, and High-Risk.
Signage for Businesses
If you require signage for your restaurant or business in Surrey, we have created two options for you:
Reopening Our Facilities
As the province moves through its Restart Plan, we’re taking a phased approach that will see programs, services and facilities start to reopen once we are clear that:
- we can protect the health, safety and well-being of our staff and residents;
- the public demand is there; and
- we’ve determined the fiscal implications of any change.
Many Parks, Recreation & Culture facilities have reopened with modified hours and programs. Some activities are suspended, and pre-registration is required for all activities.
Review our COVID-19 Safety Protocols to know what to expect during your visit.
For more information on our response to COVID-19, please refer to our 10-Point Action Plan to the COVID-19 Pandemic.
Send us your questions or concerns about COVID-19 within Surrey to COVIDemail@example.com.
Staying in doesn't have to mean being inactive or bored. City staff are bringing their programming and knowledge to you so you can still get a workout, a story or learn more about Surrey while social distancing at home.
See the full list of videos and online programs including all your favourite fitness classes, story times, local artists and more!
COVID-19 Resources from Surrey Libraries
Library branches are open with limited hours and services. The Surrey Libraries website also has valuable information on programs supporting individuals, families and businesses during the COVID-19 pandemic. Quality sources of health information is available in a number of languages.
COVID-19 Resources for Seniors
In response to COVID-19, we have compiled a list of COVID-19 resources available for Surrey Seniors. Find resources for fitness, mental health, emergency preparation, and personal development.
Shop Online for your Community
Surrey's businesses need your support. Fortunately, many of your favourite local shops are offering delivery online. If you need groceries, lunch, or something in town, start browsing and come together for your community by buying local from home.
Learn more at SurreyStoreToDoor.ca
COVID-19 Business Resource Centre
This resource centre provides real-time updates on business resources during the COVID-19 crisis. These resources include business continuity plans, procurement opportunities, employment resources and consolidated financial supports. View resources.
In February 2020, the World Health Organization (WHO) declared the new coronavirus (COVID-19) outbreak a worldwide pandemic. The City continues to monitor and respond to the situation and will provide updates to ensure residents and City staff are kept informed and safe.
The City's Emergency Operations Centre is in constant dialogue with public health authorities, including Fraser Health and the BC Centre for Disease Control. See our 10 Point Action Plan for more information on our COVID-19 response. The Emergency Operations Centre has been activated since mid-February to ensure essential City services, such as water, sewers, police, and fire are maintained for the well-being and safety of our community, with measures put in place to keep our staff and front-line responders safe.