
Report a Problem or Submit a Request
Use our online tool to report problems you see around the City, or submit a service request for your neighbourhood.
Report a non-emergency problem by submitting your service request. For example, you can report dumping, street issues, or park issues for the City to fix.
We have updated Report a Problem to offer an easier way to submit requests by typing out your issue and viewing requests submitted around you. By creating an account, you can now check the status of your submission.
Important Contacts
For assistance with:
- your report a problem submission
- reporting an emergency
- missing stop signs
- broken traffic signals
please call 604-591-4152.
In the case of injury or immediate danger, please call 911 right away.

Create a Short Cut on Your Mobile Device
You can add Report A Problem to your mobile device home screen.
iPhone (Safari Browser)
- Open surrey.ca/report on your iPhone.
- From the Safari browser, tap the share arrow.
- Select "Add to home screen", and follow the on-screen instruction.
Android (Chrome Browser)
- Open surrey.ca/report on your Android.
- From the Chrome browser, press 3 dots.
- Select "Add to home screen", and follow the on-screen instruction.