MySurrey Account
Your MySurrey account brings many services together with one account. It is an easy, secure way to access payments and requests from any device.
Create a MySurrey account
With one account for many services, it's easier to:
- Remember log-in credentials
- Update information
- Access history of requested services
- Manage data in one place
Create or sign In to a mysurrey Account
Not all online services are connected to MySurrey. Explore which services are connected below:
Online services connected to MySurrey
For some of these services, having an account is optional. This means that you can use the service as a guest user without having to sign in. Connected services are:
- Activities Registration
- Single Family Building Permit
- Report a Problem (optional)
- News and Updates subscriptions (optional)
- Invoice Payments (optional)
- Large Item Pickup (optional)
- Fire Information Request (optional)
- Traffic Camera Footage (optional)
- ESC Supervisor Reports
- Electrical Permits
- Plumbing Permits
- Backflow Preventer Testing (coming soon)
Online services with separate account required
These services still require an separate account and are not accessible through your MySurrey account:
Online services with no account required
These services do not require an account:
- Building Records Searches
- Community Care Licence Inspections
- Development & Building Inquiries
- Fire Safety Plan Reviews
- Freedom of Information Requests
- Parking Tickets
- Project IRIS Camera Registries
- Property Taxes & Utilities Inquiries
- Secondary Suite Fee Inquiries
- Shelter Animal Bed Donations
- Traffic Obstruction Permits
- Tree Inspections
- Waste Cart Exchanges and Upgrades
In the future we will explore ways to provide you with the option of accessing these services through your existing MySurrey account.
See all online services related to activities, business, property and building and construction.
Get help with activities registration
You need a MySurrey account to register for activities. Find help with registration for Parks, Recreation, and Culture activities. This includes:
- Registering for an activity
- Cancelling an activity
- Questions about your account
You can also contact our call centre at 604-501-5100 Monday to Friday from 8:30am to 4:30pm for help.