Get a special water meter reading on a home you have purchased or are selling.

If you're purchasing or selling a home that has a water meter, your solicitor/conveyancing agent should arrange for a special water meter reading. This will ensure the unbilled water used by the previous owners is paid up to date.

Have your solicitor request a special meter reading at least 2 weeks before your property's meter reading date. Meter readings are not available on weekends or statutory holidays.

Law firms, notary offices and conveyancing agents can request a special water meter reading for a final reading, and where necessary, cancel any automated utility payment plans related to the property being sold.

water Meter Special Read Request

Any changes or cancellations to an existing Special Meter Reading Request can be made by email to

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Read the step-by-step instructions guide.


The Special Meter Reading fee is $75.00. The law firm, notary office or conveyancing agent will be sent the final bill with the Special Read Fee.

The final water bill is due 30 days from when the special meter reading is done. If you pay late, you may receive a 5% penalty for a late payment.