Planning & Development Front Counter Services
Find out how and where to submit your application along with our appointment and drop-in services.
Our digital application process provides an efficient and easy submission experience. The use of our online services is strongly recommended.
Before submitting your application, please review the Digital Submission Guideline.
Building Permit Applications
- Subdivision Applications: Online Portal
- All Building Permit Applications: firstname.lastname@example.org
Land Development Applications
Book an appointment with City staff via the Client Services Centre at 604-591-4086.
- Appointments are offered virtually via Microsoft Teams or in-person at City Hall
Drop Off Submissions
All hard copies of plans, applications, and other documents can be dropped off at Planning & Development's Reception Desk located on the 2nd floor.
All documents for other departments must be dropped off at their respective reception counters.
Visit City Hall
Visit Planning & Development's Front Counter on the 2nd floor on a drop-in basis.
We recommend using our online services or booking an appointment to avoid delays.
Hours of Operation:
8:30am - 4:30pm
Monday to Friday, except for Stat Holidays, unless otherwise noted
Planning & Development's Front Counter on the 2nd floor is offering drop-in services from 4:30pm to 8:00pm every Thursday.
Drop-In Services include:
- Permit Application Enquiries
- Basic Zoning Enquiries
- Permit Payments
- Application, Document & Drawings Drop-Off
Due to limited staff availability during extended hours, specialized services and requests may be deferred to the next day.