Find out how and where to submit your application along with our appointment and drop-in services. 

Our digital application process provides an efficient and easy submission experience. The use of our online services is strongly recommended. 

Before submitting your application, please review the Digital Submission Guideline

Building Permit Applications 

Land Development Applications

Engineering Applications

Book an appointment with City staff via the Client Services Centre at 604-591-4086. 

  • Appointments are offered virtually via Microsoft Teams or in-person at City Hall

All hard copies of plans, applications, and other documents can be left in the drop box located on the 2nd floor by the Planning & Development Front Counter. 

All documents for other departments must be dropped off at their respective reception counters. 

Visit Planning & Development's Front Counter on the 2nd floor on a drop-in basis.

We recommend using our online services or booking an appointment to avoid delays. 

Hours of Operation: 
8:30am - 4:30pm 
Monday to Friday, except for Stat Holidays, unless otherwise noted

Planning & Development's Front Counter on the 2nd floor is offering drop-in services from 4:30pm to 8:00pm every Thursday. 

Drop-In Services include: 

  • Permit Application Enquiries 
  • Basic Zoning Enquiries 
  • Permit Payments
  • Application, Document & Drawings Drop-Off

Due to limited staff availability during extended hours, specialized services and requests may be deferred to the next day. 

Do you have questions about your permit submission?