Woman using a laptop

Learn how to use the City's Parks, Recreation and Culture online registration system to sign up for activities 24 hours a day, 7 days a week.

Register for spring programs

Browse a wide range of programs and activities in the digital recreation guide, or use the Broad or Focused Search tools.

Register online, by phone at 604-501-5100 (Monday to Friday, 8:30am to 4:30pm), or in-person at any recreation facility.


Choose the search tool that works best for you

We have two search tools available that will take you to our registration system: broad search and focused search. To manage high online volumes, focused search is temporarily disabled on seasonal registration dates.

Use Chrome as your browser for the best experience.

  Broad search Focused search
See all available activities  
Filter preferences first  
Search by keyword, course code or date range  
Save personalized searches  
Mobile friendly
Desktop friendly

Account FAQs

How do I add or remove family members on my account?

You can add or remove family members one of two ways:

Either email prccustomerservice@surrey.ca or call our call centre 604-501-5100 with the following information:

  • your name
  • your birth date
  • your phone number
  • the name and birth date of the family member you wish to add or remove

The call centre is open Monday to Friday from 8:30am to 4:30pm.

Why can't I see all my family members listed on my recreation account?

You likely have created a duplicate account with two different email addresses. Call 604-501-5100 and we will merge the accounts. Once merged, all adults residing in the same household must use the same login details when signing into their MySurrey account.

Can I manage my own information in this system?

Yes. You can see and manage your own information in the system, including adding emergency contacts and important medical information. You can also store credit cards to your account if you don’t want to re-enter this information each time you register.

To manage your information:

  1. Log in to your MySurrey account.
  2. Select my info to see your account information.
  3. Click on the family member you would like to update the information of, then select edit to change the necessary fields.
How can I see a credit on my account?

If you have credit on your account, you will see it at checkout. The credit will show as a payment option, then you can choose to use the credit or leave it on your account for a future transaction.

The credit will not show under my info.

How do I add a registered course to my electronic calendar?

After payment is complete, click add to calendar.

You can also add it to your calendar from your account.

  1. Click my info.
  2. Select the person registered for the course.
  3. Scroll down to schedules.
  4. Click on the course.
  5. Under actions, select add to electronic calendar. 
What can I do if I am denied access to my account?

Contact the call centre at 604-501-5100, Monday to Friday from 8:30am to 4:30pm.

What if I don't want to or can't register online?

You can register through two other ways:

  1. By phone at 604-501-5100, Monday to Friday from 8:30am to 4:30pm.
  2. In-person at any recreation facility during operational hours.
Is the online system secure?

Our online registration system meets the industry standard for encryption and security measures to protect your personal information.

I don't want to use my credit card online. Can I still use the system to register?

Yes. You can make a payment to your account by calling our call centre at 604-501-5100, Monday to Friday from 8:30am to 4:30pm. Once the credit is applied to your account, you can register and the cost of the registration will deduct from the balance.

Ensure you have enough to cover the full cost of your registration to successfully complete the transaction. When you check out, select apply credit balance to pay.

I already have a recreation account. Do I need a MySurrey account?

Yes. Since we moved to a new system, we required all customers to create a MySurrey account to use the online registration system. For current customers, their recreation account will link to their MySurrey account.

For new customers creating a MySurrey account for the first time, disregard the above.

My partner and I both register for programs. Do we both need a MySurrey account?

No. Families who register online must create one MySurrey account. All adults in the same household can use the same login details to sign in.

I forgot my password.

When you log into your MySurrey account, click forgot password. An email will be sent to you. Click on the link inside the email then reset your password.

I do not live in Surrey. Can I register online?

Yes. The City of Surrey is inclusive of everyone who works, lives and plays in Surrey. People living outside of Surrey can register online.


If you need further assistance: