Endpoint Management Solution & Existing Solution Decommissioning Services

The City of Surrey (the “City”) is requesting Proposals for an Endpoint Management Solution & Existing Solution Decommissioning Services that will fulfill the requirements as stated in this Scope of Services, including both a system product and the services to implement that product.

The products and services desired include the application, implementation, configuration, testing, and training as well as ongoing maintenance and support. If multiple solutions are required, Proposals that require partnerships between Contractors are invited as necessary to meet the City’s Endpoint Management Solution and Asset Management requirements.

An Endpoint Management Solution is a critical business system that is required to manage the City’s endpoint assets in an efficient and secure manner.

The requirements for this RFP are described and embedded in Schedule A-1.

Proponents’ Proposals will be evaluated based upon the suitability of their proposed Solution(s) in relation to the Endpoint Management Solution & Existing Solution Decommissioning Services Requirements. The solution requirements list the City’s desired/preferred or required general Endpoint Management Solution & Existing Solution Decommissioning Services functionality in areas such as integration, user interface, analytics and reporting, and others. Most of the solution requirements are preferred or highly preferred by the City, and Proponents will be evaluated on their ability to meet those requirements.

Information Meeting
An information meeting will be hosted by the City Representative to discuss the City’s requirements under this RFP (the “Information Meeting”). While attendance is at the discretion of Proponents, Proponents who do not attend will be deemed to have attended the Information Meeting and to have received all of the information given at the Information Meeting. At the time of issuance of this RFP a meeting has been scheduled as follows:

When: October 5, 2021

Where: Video/Phone Conference – Microsoft Teams Meeting
Proponents interested in participating in this Information Meeting should email their requests to purchasing@surrey.ca

Time: 10:00 a.m. (PST)

ADDENDA

If the City determines that an amendment is required to this RFP, the City Representative will issue a written addendum by posting it on the BC Bid Website at www.bcbid.gov.bc.ca the “BC Bid Website”) and the City Website at www.surrey.ca (the “City Website”) that will form part of this RFP. It is the responsibility of Proponents to check the BC Bid Website and the City Website for addenda. The only way this RFP may be added to, or amended in any way, is by a formal written addendum. No other communication, whether written or oral, from any person will affect or modify the terms of this RFP or may be relied upon by any Proponent. By delivery of a Proposal, Proponent is deemed to have received, accepted and understood the entire RFP, including any and all addenda.

All inquiries related to this RFP should be directed in writing to the contact person named above