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Report a Problem or Submit a Request

February 18, 2019 | 5:15 pm: Due to the forecasted snow event tomorrow morning, we have scheduled staff in 35 trucks to be on our Priority 1 routes prior to rush hour Tuesday morning. It is anticipated that we will receive snow through Wednesday and we will continue to address our Priority routes accordingly.

We are also keeping an eye on the weather as there is also an anticipated threat for snow toward the end of the week.

During this inclement weather, we encourage residents to try to limit their driving, and keep the sidewalks fronting and flanking their property clear of snow. 

We appreciate your patience and understanding during this time.  Read more about our Snow & Ice Control Operations.

Report a non-emergency problem by submitting your service request. For example, you can report dumping, street issues, or park issues for the City to fix.

Report a Problem

We have updated Report a Problem to offer an easier way to submit requests by typing out your issue and viewing requests submitted around you. By creating an account, you can now check the status of your submission.

Important Contacts

For assistance with:

  • your report a problem submission
  • reporting an emergency
  • missing stop signs
  • broken traffic signals

please call 604-591-4152.

In the case of injury or immediate danger, please call 911 right away.