Request Traffic Camera Video Footage
Learn how to submit an online request for traffic camera video footage.
When we discover that our traffic cameras have recorded a collision, we save those video clips to help us improve road safety in Surrey.
You can submit a request for video footage that has been recorded by one of our traffic cameras.
The cost for us to search our records and process your request is $360 plus tax and administration fees. We accept Visa, Visa Debit, Mastercard and American Express. Search fees are non-refundable, even if we do not have the footage you requested.
When submitting your request you’ll need to tell us the event location, date, and time.
We cannot fulfill requests for video footage from Provincial highways. For example, Highway 10, Highway 15, Highway 17, or Highway 99. These cameras are owned by the Provincial government.
We will start a search for your video footage after you submit your request. We will provide an update on the outcome of our search typically within 5 business days.
If we find the footage, we will email you a link to the video footage. We will also let you know if we can’t find the footage you are requesting.
By default, our cameras are zoomed out so that licence plates and faces are not recognizable. This is to protect the public’s right to privacy.
Sometimes our cameras inadvertently capture personally identifiable information. When we receive traffic camera footage requests, we make sure this information is obscured. We adhere to the requirements of the Freedom of Information and Protection of Privacy Act before disclosing the video.
You can request footage that does not obscure yourself or other people. You will need to submit an Authorization for The City Of Surrey To Release form for all affected individuals.
For more information, contact email@example.com.