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City Hall

13450 - 104 Avenue
Surrey, BC V3T 1V8

Phone: 604-591-4011

Hours of Operation

Monday to Friday: 8:30am – 4:30pm

Saturday, Sunday & Stat Holidays: Closed


Call 9-1-1 to report an emergency.

Call 604-591-4152 to report:

  • Flooding, water main breaks, & pump station failures
  • Missing stop signs or broken traffic signals
  • Dangerous potholes

View Surrey RCMP Contacts

View more Emergency Contacts

    Report a Problem or Submit a Request

    Report non-emergency problems like illegal dumping, missed waste collection, park issues, and more.

    Quick Contacts

    Planning & Development

    • Building Inspections & Permits
    • Secondary Suites
    • Zoning
    • Electrical & Plumbing

    Property Taxes & Utilities

    Parks, Recreation & Culture 

    Bylaw & Animal Control


      Waste Collection

      • Illegal Dumping
      • Missed Collection
      • Large Item Pickup

      Engineering Front Counter

      See common Engineering front counter requests

      General Contacts

      Business Licensing

      City Manager

      Community Services

      Economic Development



      Human Resources

      Mayor's Office


          Museum of Surrey

          Surrey Art Gallery
          Surrey Art Gallery Contact Details

          Surrey Civic Theatres
          Surrey Civic Theatre Contact Details

          Surrey Fire Service
          Surrey Fire Service Contact Details

          Surrey Libraries


          Transportation Planning


          Contact Form

          Not sure who to contact? Send your message through our form.