The back of an arenas staff wearing a green jacket.

The success of our arenas is a testament to the dedicated staff members who work tirelessly to offer access to top-notch facilities, diverse programming and exceptional service.

August 8, 2023
Parks & Recreation

On September 11, City of Surrey arenas will reopen their doors for the fall season, offering a variety of registered programs and drop-in activities for people of all ages and abilities. Whether you’re a beginner interested in learning how to skate or an advanced player looking to join a hockey team, our arenas provide something for everyone to enjoy. 

The success of our arenas is a testament to the dedicated staff members who work tirelessly to offer access to top-notch facilities, diverse programming and exceptional service. These hard-working individuals possess a unique combination of essential technical skills and valuable soft skills that enable them to excel in their respective roles.  

Key Qualifications

Commitment to health & safety

If you’re interested in working in arenas, prioritizing a safe and secure environment is paramount. All of our arena positions emphasize a proactive approach to health and safety that facilitates a more enjoyable experience for visitors. 

For instance, our ice hockey referees play a fundamental role in player safety, ensuring fairness and adherence to league rules. They undertake strict measures to prevent accidents, and in case of injury, they’re trained to enact emergency protocol. 

Additionally, our front desk staff members offer helpful resources to promote a safer experience for visitors. Beginning this fall, staff members can even refer parents to a poster with a QR code for a video tutorial demonstrating how to tie their child’s skates properly.

Specialized knowledge & certification

A number of arena positions require specialized knowledge and certification. For example, if you’re interested in facility maintenance, working with state-of-the-art equipment and machinery is commonplace. Adequate technical expertise, including proficiency in operating refrigeration and ice-making equipment, is critical. Furthermore, credentials like the Ice Facility Operator Certificate or Power Engineer Class 5 Certificate (Refrigeration) demonstrate your competency to perform the role. 

Exceptional interpersonal skills

Whether you’re interacting with the public directly or working behind the scenes, strong interpersonal skills are key to succeeding in the arena environment. Creating a welcoming space that promotes positive interactions with patrons is equally as important as practicing effective communication with coworkers to achieve safe operation of complex equipment; both scenarios help build healthy, inclusive communities. 

A Fulfilling Career Awaits

Our vast array of arena programs create an opportunity to explore new interests, while a plethora of special events and seasonal activities help engage our communities year-round. The reopening of arenas this fall presents a unique opportunity to transform your passions and skills into an exciting and fulfilling career. 

If you possess the forementioned qualifications, we’d like to hear from you! Apply for an arenas position today by visiting surrey.ca/careers or by submitting your application documents in person at your local Surrey recreation/community centre.