Corporate Services
Learn about the structure and function of the Corporate Services Department.
Department overview
Corporate Services consists of key areas that support the overall core deliverables of the City.
Our department includes the following divisions:
Bylaw & Licensing Services
Bylaw & Licensing Services is responsible for:
- Enforcement of regulatory bylaws
- Issuance of business licenses
- Animal control functions and operation of the Surrey Animal Resource Centre
- Parking enforcement
- Corporate security services, which are in part delivered by contractors at City sites
Using both complaints from the public and a proactive approach, enforcement staff focus on working with property owners to gain compliance for safety, maintenance, beautification and livability issues within the community.
Email: bylawcomplaint@surrey.ca
Director, Bylaw & Licensing Services
Jas Johal
Phone: 604-591-4626
Civic Facilities Operations & Maintenance
The Civic Facilities Division ensures the seamless functionality, safety, and sustainability of facilities through proactive operations management, meticulous maintenance practices, and strategic asset management.
Key responsibilities include:
- Overseeing day-to-day operations
- Conducting regular maintenance to uphold safety standards
- Managing critical assets effectively
- Ensuring compliance with regulations
- Coordinating emergency response efforts
- Planning for asset replacements and renovations
By implementing operational protocols, monitoring performance metrics, and developing lifecycle plans, the division optimizes productivity, minimizes downtime, and contributes to the overall success of the city.
Director, Civic Facilities Operations & Maintenance
Farhad Alizadeh
Phone: 604-590-7297
Human Resources
Human Resources is responsible for:
- Recruiting talented individuals
- Administering benefits
- Overseeing organizational health and safety practices
- Addressing labour relations issues
- Employee communications
- Developing the City’s diverse workforce
For more information about working for the City of Surrey, visit our Jobs & Careers section.
Email: humanresources@surrey.ca
Phone: 604-591-4660
Fax: 604-591-4517
Chief Human Resources Officer
Anita Sanghera (acting)
Phone: 604-591-4832
Information Technology
Information Technology is responsible for enabling internal and external customers with appropriate technology, information, and applications to maximize business effectiveness. This includes:
- Application Services
- Business Solutions Services
- Infrastructure Services
Chief Information Officer
Sean Simpson
Phone: 604-591-4730
Legislative Services
Legislative Services is responsible for:
- Ensuring the City conducts business in accordance with all levels of government legislation
- Carrying out the statutory responsibilities of the Corporate Officer as legislated under the Community Charter
Council meetings and bylaws
Legislative Services also:
- Prepares and distributes Council meeting agendas
- Records and preserves minutes of Council meetings and Council committees
- Preserves, completes, and makes available to the public all municipal bylaws
Freedom of information
In addition, Legislative Services manages the City's compliance with the Freedom of Information and Protection of Privacy legislation. This includes:
- Managing the Corporate Records program and the City’s privacy practices
- Responding to requests for information under the Freedom of Information and Protection of Privacy Act
Pension and proof of life documents
Pension and proof of life documents are also available through Legislative Services.
- Call 604-591-4132 or email clerks@surrey.ca to set up an appointment for pension and proof of life documents
Elections
Legislative Services also coordinates and conducts municipal elections every four years to elect the City's Mayor and Council.
Email: clerks@surrey.ca
City Clerk, Legislative Services
Jennifer Ficocelli
Phone: 604-591-4380
Marketing & Corporate Communications
Our Marketing & Corporate Communications division is responsible for providing strategic guidance and enterprise services to the City relating to marketing, communications and branding.
The Digital Communications team manages the City’s web and digital channels, ensuring effective customer engagement, current technology and best practices.
Manager, Marketing and Corporate Communications
Darryl McCarron
Email: DLMcCarron@surrey.ca
Phone: 604-598-5785
Police Support Services
The Police Support Services Division is responsible for providing support to the operations of the Royal Canadian Mounted Police (RCMP) and Surrey Police Services (SPS) members in Surrey.
The City of Surrey currently contracts policing services from the RCMP. As part of this contract, the City provides support services through municipal employees that administer police systems, provide analytical and strategic support, and manage equipment and vehicle fleets.
Director, Police Support Services
Arjen Ordeman
Email: aaordeman@surrey.ca
Contacts
General Manager
Joey Brar
Phone: 604-591-4655
Administrative Coordinator
Melanie Reynolds
Phone: 604-591-4303
Email: melanie.reynolds@surrey.ca