Book a building inspection after making sure your site meets the building inspection requirements.
Building Inspections during COVID-19
Building inspections are still being scheduled during COVID-19. Until further notice, premises that are occupied prior to final inspection will no longer be inspected. This is in accordance with the recent Provincial Health Officer (PHO) orders.
Site reviews of other occupied properties and spaces will, in some cases, continue to be carried out with alternative review methods and/or specific protocols.
In-person site reviews of occupied premises may be required and will involve additional safety measures and increased levels of service and effort, such as the Site Reviews for Final Permit Acceptance and Occupied Spaces Checklist.
Effective 1 August 2021, an Occupied Spaces Checklist is no longer required to schedule a site review for unoccupied new construction. A representative of the Builder or General Contractor must still be present at the time of attendance by a Building Official. A Checklist continues to be required for spaces that are occupied before Final Acceptance or Occupancy have been granted. Where a site review of occupied spaces is scheduled without the required Checklist, the Building Official will immediately discontinue the inspection, a re-inspection fee will be applied and a Checklist will need to be submitted prior to rescheduling, along with the additional separate Checklist processing fee.
Final Building Site Reviews will continue to require in-person attendance from Building Officials. For more information, please refer to the Site Reviews for Final Permit Acceptance and Occupied Spaces Bulletin.
Drop Offs: All hard copies of plans, applications, and other documents for 2W, 3W, and 4W counters can now be left in the drop boxes located in the Main Lobby of City Hall.
Drop off with:
- the Greeter staff located at Elevators from the parkade (Plaza entrance) or,
- the Security desk (104 Avenue entrance).
Please note there is no longer a drop box located on Parking Level P1.
Scheduling a Building Inspection
You can schedule your building inspections online (registration required) or by phone.
Schedule your inspections online and get updates on your requests using our online Inspection Request service. For more information on registering for online services, please visit the building front counter at City Hall (2nd floor West).
If you have been assigned a login to use the app and need technical assistance, email email@example.com.The Inspection Area Map outlines who to contact in each area for these inspections.
To make a request for a building inspection, call 604-591-4231 and press "1". Inspections are automatically scheduled for the following business day if booked before 3:00 pm. Due to high call volume, any inspections not completed on the scheduled day will be scheduled for the following business day.
Please note our call system is voice activated so allowing the system to proceed to the next question will ensure all information is requested.
To cancel an inspection, call 604-591-4231 before 9:00 am on the day of your inspection. Leaving a message on the scheduling line after-hours will not result in cancellation of your inspection. Work that is not ready for a scheduled inspection may be subject to a re-inspection fee.
Daily Inspection Schedule
The inspection schedule is available online, updated daily after 9:40 am, on each work day. Refer to the Inspection Area Map to locate the appropriate area list.
If your inspection request address not on the schedule, your call may have been deferred to the next business day.
After Your Inspection
Following your inspection, if you have questions or would like to discuss with the inspector responsible for you inspection, please send us an email. The inspector’s email address is available on the inspection slip provided at the end of the inspection.
Single Family Dwellings
To make a Frame Inspection request, you must first have the prior inspections:
- Approval of Rough Plumbing Inspection(s)
- Approval of Electrical Rough Wiring Inspection(s) including low voltage permits
To make a Final Plumbing Inspection request, you must first have the prior inspections:
- Approval of Building Insulation Inspection
To make a Final Building Inspection request, you must first have the prior inspections:
- Approval of Final Plumbing Inspection(s)
- Approval of Final Electrical Inspection(s) including low voltage permits
- Approval from the Engineering Department
Inspection requests for sites not following the procedures for Single Family Dwellings cannot be scheduled. Plumbing and Electrical inspection approvals must be granted no later than the day before the requested Building inspection (they may not be scheduled for the same day).
Inspections scheduled without the proper requirements will be cancelled without notification.
Unauthorized or Unsafe Construction
To report unauthorized construction in your neighbourhood call 604-591-4231 and press "5" or email firstname.lastname@example.org. For complaints regarding existing secondary suites in a home, or construction noise outside designated construction hours, please contact Bylaw & Licensing Services at 604-591-4370.
Please refer to the Bylaw Library for authorized construction hours (See Community, 7044 Noise Control - Section C). For concerns regarding site safety issues, such as fencing or possible asbestos removal, please contact WorkSafe BC.
Community Care Facilities & Day Cares
An application review and inspections are required to be completed by the Building, Electrical, and Fire Departments within the City of Surrey in order to operate a child (day care), or adult care facility. See our Community Care Facilities Licence Inspection Request page for more information on opening a Community Care Facility.
Business Licensing Inspections
The Business Licence Inspection Process involves inspections by the Building, Plumbing, and Electrical sections within the Planning & Development Department. Inspections are performed after an application is made with the Business Licensing section.