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Property & Payment Services

Payment Options

Property owners have until September 30, 2020 to pay property taxes without penalty. See your payment options that support physical distancing in light of COVID-19.

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If you haven't paid your 2020 property taxes, the last day for payment without penalty is September 30, 2020. A 10% penalty will be levied to all accounts with outstanding balances on October 1, 2020. The penalty also applies to the homeowner grant portion of your taxes.

COVID-19 and Property Taxes and Utilities Payment Options

As City Hall is currently open by appointment only, and the cashier station at the Operations Centre is closed at this time, we encourage you to pay your taxes and utilities online or via telephone banking.

Our customer service team is happy to assist you over the phone or via email if you have any questions. For property tax and utility information, call 604-591-4181 or email propertytaxesandutilities@surrey.ca. You can also mail your payment to City Hall or call to make an appointment to pay in person.

Access your property tax, utility, and dog account information online through MyPropertyAccounts.

Go to MyPropertyAccounts

As City Hall is currently open by appointment only, we encourage you to pay your taxes and utilities online or via telephone at this time. Our customer service team is happy to assist you over the phone or via email if you have any questions. 

For property tax and utility information, call 604-591-4181 or email propertytaxesandutilities@surrey.ca. If you are unable to find the information you need online or by phone and still need to come to City Hall in person, please call 604-591-4181 to set up an appointment time. Please note that the Operations Centre is temporarily closed to the public.

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Property Taxes

Find out how to pay your property taxes and how those taxes are used.

Applying for a Home Owner Grant

Learn how to apply for your 2020 Home Owner grant.

Utility Billing Services

Learn about annual & metered utilities, garbage and recycling billing, & paying your bills online.

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Dog Licensing

Apply for and renew dog licences and find out everything you need to keep a dog happy in Surrey.

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Parking Tickets

Pay your parking ticket online, by phone, mail or in person, or learn how to dispute a ticket.

Changing Your Address Information

Update your mailing address through BC Assessment if you've moved.

False Alarm Inquiry & Payment Information

Learn more about false alarm fees, payment options and appeals.

Secondary Suite Fee Online Inquiry

Use this application to find out what properties are paying for secondary suite fees in Surrey.